Forum Discussion
Samantha1986
Feb 06, 2020Copper Contributor
OneDrive Missing Files
I have recently noticed files missing from my OneDrive. I currently have my OneDrive folder synced to two different computer desktops. I have checked sync status, which is fine, and both compute...
NickyF
Feb 06, 2020Copper Contributor
We recognized those behavior when file +Folder length (Counted letters) exceeded the 256. OneDrive has issues to cover this. Have you tried to shorten Folder/File names just for test?
- Samantha1986Feb 06, 2020Copper Contributor
Thanks for the quick reply.
If I change the folder names, are my files supposed to magically re-appear? Or is this a fix to stop future files from disappearing?
FYI - I just did a character count, and the file location length, including the file name, is less than 100 characters for the files that are missing in my image above.
- NickyFFeb 06, 2020Copper Contributor
Samantha1986we had this Case on one user with huge Folder lengh, but 100 is too short for this one.
I assume you have enabled the sync on demand feature in OneDrive? Otherwise the files should be visible at least on the Computer where you uploaded them. Have you checked online whethere they are fully visible there?
- Samantha1986Feb 06, 2020Copper ContributorHi Nick,
There files were visible both online as well as on both computers 'before' this happened.
Now the only way I can 'see' them is if I 'search' online. As per my screenshot above, they do not appear to be anywhere.