Forum Discussion
OneDrive just opens JPG files others get error 0x80070185 cloud operation was unsuccessful
Hello everyone, we have a problem on a Windows Server 2022 RDS Server with OneDrive. I can login to OneDrive and see all my files. When I try to open the files (e.g. PDF/Word/TXT) I get an error 0...
Problem solved.
We figured out that the Sophos Firewall Rules had not been applied as they should be.
Updated the recommended exception list and now it works (fully, not only specific files).
https://community.sophos.com/sophos-xg-firewall/f/discussions/123016/microsoft-onedrive-sync-issues/447663
https://support.sophos.com/support/s/article/KBA-000006163?language=en_US