Forum Discussion
OneDrive for Business SharePoint Library link missing form File Explorer
My customer is running OneDrive client 17.3.6743.1212 (latest version) and synced a few SharePoint libraries (SP Online/ Office 365).
Last week his password expires, so changed his password, entered his password on every local application on his Windows 10 computer and everything is still running fine. Expect that he is now missing his OneDrive for Business link from the left menu in File Explorer. The one with a icoon looks like a building, mine is called Interchange UC shown below:
He is still able to open his synced files, access the synced folders etc.
Anybody seen this behaviour as well, after changing his password?
15 Replies
I just changed my password yesterday and I have this exact same problem.
Hi Peter - i also changed the password about a week ago, don't remember such issue. Same configuration, the only with ADFS but i guess that doesn't matter.
I guess you speak about the link in Quick access zone of File explorer. You may add synced SPO folders to Quick access manually, they shall be under the user profile folder (C:\Users\<name>\<Synced Folder name>).
- The one with the little building icon is missing. Strange behavior. It`s not just a shortcut under Quick Access, unfortunately. So have no idea to get it back, probably by stop the sync and start the sync again, but it takes hours to sync the files again.
One more way you may try to follow this instruction http://www.windowscentral.com/how-remove-onedrive-file-explorer-windows-10, but not literally - find the key by the name of tenant. In my case it looks like
IMO that behaviour is not directly connected with the password change.
In fact, in the latest OneDrive previews, you tipically have three "trees" in the left bar of File Explorer: one with the little building at the root, under which you find SPO doclibs, one with the blue cloud, under which you find the ODfB doclib and one with the white icon, under which you find the personal OneDrive doclib.
For more details give a look to this: https://hansbrender.com/2016/12/07/next-generation-sync-client-new-version-17-3-6705-1122/
