Forum Discussion
PKlapwijk
Jan 24, 2017MVP
OneDrive for Business SharePoint Library link missing form File Explorer
My customer is running OneDrive client 17.3.6743.1212 (latest version) and synced a few SharePoint libraries (SP Online/ Office 365). Last week his password expires, so changed his password, entere...
SergeiBaklan
Jan 24, 2017MVP
Hi Peter - i also changed the password about a week ago, don't remember such issue. Same configuration, the only with ADFS but i guess that doesn't matter.
I guess you speak about the link in Quick access zone of File explorer. You may add synced SPO folders to Quick access manually, they shall be under the user profile folder (C:\Users\<name>\<Synced Folder name>).
PKlapwijk
Jan 24, 2017MVP
The one with the little building icon is missing. Strange behavior. It`s not just a shortcut under Quick Access, unfortunately. So have no idea to get it back, probably by stop the sync and start the sync again, but it takes hours to sync the files again.
- SergeiBaklanJan 24, 2017MVP
One more way you may try to follow this instruction http://www.windowscentral.com/how-remove-onedrive-file-explorer-windows-10, but not literally - find the key by the name of tenant. In my case it looks like
- PKlapwijkJan 25, 2017MVP
SergeiBaklanThanks for that, already searched the registry for this key, but for the SPO library it is not there anymore.
- SergeiBaklanJan 25, 2017MVP
Peter, try to search not by registry key, but by your tenant name. It shall be two entries under CLSDI like
"OneDrive - <tenantName>" for OneDrive
"<tenantName>" for SPO
I believe it shall be the record in the registry if your ODFB client works and you have synced folder under the user profile.
- SergeiBaklanJan 24, 2017MVP
Sorry, yes, that's shortcut is not within the Quick access, it's right under it. With 'building icon'. And the folder itself is in user profile folder, here is without 'building icon' (but with sync status icon).
You may try to add another folder on your SPO site, add couple of files and add this folder to sync in OneDrive client settings. Did you try to make any changes in your main SPO folder (e.g add/update/edit files)?