Forum Discussion
OneDrive folder redirection disappears
Hi, We have a customer with enabled folder redirection through OneDrive where sometimes the folder redirection disappears, normal user desktop and documents show up instead. To solve this, we hav...
Hello Robert_Iver,
I am guessing the folder redirection was set up via GPO? Have you tried forcing an update to the existing policy? also is this an issue across all devices or random devices joined to your domain?
Kindly make this findings to help troubleshoot in the right direction and be rid of the manual workaround as it can be exhausting and not feasible if you have many devices.
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It's setup through Intune Policy, setup on all devices in our customers domain. This is the only customer with this issue as well.
It's random who and when they get the issue, i would say 80-90% haven't experienced this issue yet out of 300+ users. So i would assume the Policy is working as intended and OneDrive.exe is running on the users machine, normal sync of files are working perfectly well, it's just the redirection/backup sync that stops.
It's random who and when they get the issue, i would say 80-90% haven't experienced this issue yet out of 300+ users. So i would assume the Policy is working as intended and OneDrive.exe is running on the users machine, normal sync of files are working perfectly well, it's just the redirection/backup sync that stops.
Robert_Iver
This feels like a long shot, but did you ever resolve this issue? We're having the same thing happening in our environment and not having much success identifying a root cause.
