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Charly123's avatar
Charly123
Copper Contributor
Sep 06, 2026

OneDrive desktop client does not start after complete uninstall, cleanup and reinstall

Hello,

I have a problem with the OneDrive desktop client on Windows 11.

Issue

The OneDrive desktop client does not start at all.

  • OneDrive.exe exists in: C:\Program Files\Microsoft OneDrive\OneDrive.exe
  • Double-clicking OneDrive.exe does nothing.
  • No sign-in window appears.
  • No OneDrive cloud icon appears in the system tray.
  • No error message is shown.
  • Running: "C:\Program Files\Microsoft OneDrive\OneDrive.exe" /verbose returns immediately with exit code 0.
  • Running: "C:\Program Files\Microsoft OneDrive\OneDrive.exe" /? also produces no output.

What I already tested

  • DISM completed successfully.
  • SFC completed successfully.
  • OneDrive was uninstalled.
  • Remaining OneDrive program folders were deleted.
  • Local OneDrive configuration folders were removed/renamed.
  • OneDrive registry entries were cleaned.
  • Old account configuration was removed.
  • A previously connected work/school account was removed from Windows.
  • OneDrive was installed again from the latest installer.
  • The issue remains exactly the same.

Additional findings

  • The file OneDrive.exe is present after installation.
  • The modern OneDrive Photos (Beta) app starts normally.
  • The classic OneDrive synchronization client does not start.
  • Searching for "OneDrive" in the Start menu only shows the OneDrive app, not the classic desktop client.
  • In some cases only a "OneDrive Sync Service" process appears in Task Manager.
  • No useful OneDrive application errors are logged in Event Viewer.

Important test

I created a completely new local Windows test user account.

The problem occurs there as well:

  • OneDrive.exe does not start.
  • No sign-in window appears.
  • No cloud icon appears.

Therefore the issue does not appear to be limited to my original Windows user profile.

Data status

My local data is still intact on a separate drive:

E:\OneDrive

The problem only affects launching the OneDrive desktop client.

Could you help investigate why the OneDrive desktop application exits immediately without showing any UI or sign-in experience?

Thank you.

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