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Charly123
Sep 06, 2026Copper Contributor
OneDrive desktop client does not start after complete uninstall, cleanup and reinstall
Hello,
I have a problem with the OneDrive desktop client on Windows 11.
Issue
The OneDrive desktop client does not start at all.
- OneDrive.exe exists in: C:\Program Files\Microsoft OneDrive\OneDrive.exe
- Double-clicking OneDrive.exe does nothing.
- No sign-in window appears.
- No OneDrive cloud icon appears in the system tray.
- No error message is shown.
- Running: "C:\Program Files\Microsoft OneDrive\OneDrive.exe" /verbose returns immediately with exit code 0.
- Running: "C:\Program Files\Microsoft OneDrive\OneDrive.exe" /? also produces no output.
What I already tested
- DISM completed successfully.
- SFC completed successfully.
- OneDrive was uninstalled.
- Remaining OneDrive program folders were deleted.
- Local OneDrive configuration folders were removed/renamed.
- OneDrive registry entries were cleaned.
- Old account configuration was removed.
- A previously connected work/school account was removed from Windows.
- OneDrive was installed again from the latest installer.
- The issue remains exactly the same.
Additional findings
- The file OneDrive.exe is present after installation.
- The modern OneDrive Photos (Beta) app starts normally.
- The classic OneDrive synchronization client does not start.
- Searching for "OneDrive" in the Start menu only shows the OneDrive app, not the classic desktop client.
- In some cases only a "OneDrive Sync Service" process appears in Task Manager.
- No useful OneDrive application errors are logged in Event Viewer.
Important test
I created a completely new local Windows test user account.
The problem occurs there as well:
- OneDrive.exe does not start.
- No sign-in window appears.
- No cloud icon appears.
Therefore the issue does not appear to be limited to my original Windows user profile.
Data status
My local data is still intact on a separate drive:
E:\OneDrive
The problem only affects launching the OneDrive desktop client.
Could you help investigate why the OneDrive desktop application exits immediately without showing any UI or sign-in experience?
Thank you.
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