Forum Discussion
onedrive 17.3.6743.1212 duplicate file issues
That should happen when there is a conflict, i.e. several users trying to save a different copy of the same file.
Such behavior is determined by the attached setting (in Italian).
Duplicate files keep showing though (multiple users).
Disabling the top option (i.e. "Use Office 2016...") disables coauthoring, hence increasing chances of conflicts in case of concurrent access by multiple users, which is what is apparently happening...
Out of curiosity, why did you disable the top option?
In this case, the files that were replicating, only one person had a brief write access to the specific file (word and excel). No other users had opened the specific file.
At that point, the file was being replicated in a loop of some kind, hence the pattern.
filename.docx
filename_pc14.docx
filename_pc14_pc14.docx
...
filename_pc14_pc14_pc14_pc14_pc14_pc14_pc14_pc14_pc14.docx
until onedrive crashed on error "filepath is too long".
Trying to find the cause, I disabled this top option "use office 2016..." to find a cause, but no succes at this point.
Hence the question: how to I troubleshoot this?
Stijn WautersTry updating your Office to the latest version. One of my customers was reporting issues with saving files and getting duplicates as well, these are solved by updating Office to the latest version. They are running 1611 build 7571.2072
