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Asad sade's avatar
Asad sade
Copper Contributor
Dec 02, 2016

OneDrive - Preview Sync problem

I installed onedrive preview to sync my sharepoint documents library. But when I click on sync now. I got nothing and stays only loading. I don't have office 365 installed on my computers, so what is the problem..?
I installed the reg key.

OneDrive for Business
Sync
  • Ching-Yoong Chang's avatar
    Ching-Yoong Chang
    Copper Contributor
    Dec 05, 2016

    Hi, There are some issues if you are using IE. Try to use Chrome to access the SPO sites and select to sync from there. It work for me that way.

  • Zoltan Bagyon's avatar
    Zoltan Bagyon
    Steel Contributor
    Dec 05, 2016

    I had issues on some machines where both the classic Onedrive for Business and the next gen sync client were installed previously: the registry key handling the 'grvopen' protocol (that is called by that sync button in the document library), resulting that nothing really happened when I clicked on the sync button.

     

    So if every other attempt would fail, double check the following key in the registry:

    HKCU\Software\Classes\grvopen\shell\open\command

    Here the proper value should be something like:
    "C:\Users\yourusername\AppData\Local\Microsoft\OneDrive\OneDrive.exe /url:"%1"

    • AlessioFochi's avatar
      AlessioFochi
      Copper Contributor
      Mar 15, 2019
      Hi, based on your suggestion, I discovered that if the grvopen key is completely missing, it's not enough to add only the path where OneDrive is placed.

      I found that by exporting the grvopen key from another user and changing only the <yourusername> it worked for in my case.

      Here the values I used to solve my issue.

      [HKEY_CURRENT_USER\Software\Classes\grvopen]
      @="URL: OneDrive Client Protocol"
      "URL Protocol"=""
      "UseOriginalUrlEncoding"=dword:00000001

      [HKEY_CURRENT_USER\Software\Classes\grvopen\DefaultIcon]
      @="C:\\Users\\<yourusername>\\AppData\\Local\\Microsoft\\OneDrive\\OneDrive.exe"

      [HKEY_CURRENT_USER\Software\Classes\grvopen\shell]

      [HKEY_CURRENT_USER\Software\Classes\grvopen\shell\open]

      [HKEY_CURRENT_USER\Software\Classes\grvopen\shell\open\command]
      @="\"C:\\Users\\<yourusername>\\AppData\\Local\\Microsoft\\OneDrive\\OneDrive.exe\" /url:\"%1\""

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