Forum Discussion
one drive syncing is too much slow
i have a good connection but still the syncing is very slow 😞 (25KB
i have searched for issues but nothing is helpful
any help please
60 Replies
I ran into the same issue. Tried everything: reinstalling OneDrive, switching between files-on-demand mode and full sync mode, disabling AV etc.As it turned out, the OneDrive folder was left after the previous Windows install, and didn't have the correct system owner ID assigned (the owner was listed as something like S-1-12-1-1234564589-1234564798-1234564798-1234567891).
This was resolved after assigning the correct user name by running the command below (admin privileges required).
takeown /s YOURPCNAME /u AzureAD\YourUserName /f "D:\OneDrive - Company Name" /r /d YIf the above doesn't work, try this (admin privileges required):
icacls "D:\OneDrive - Company Name" /q /t /grant "AzureAD\YourUserName:(OI)(CI)F"
Don't forget to insert your data before running the commands above and make sure you check the links below so you understand all the options used!https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/takeown
https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/icacls
- Not the issue here.
In general, the speed of OneDrive is below acceptable levels. Especialle when syncing many files.
I'm a web developer, cross working on Mac and Windows 11, from the office and at my clients. The syncs are practically unusable, so I'm currently migrating to my large Synology NAS and will work from there in the future - just to have a usable solution. 😞We migrated our company to Egnyte. It caches files on people’s machine and basically feels exactly like you’re on a local server, but you get all the benefits of the cloud. Been on it for months and it works flawlessly to date. Mind boggling that a company as large Microsoft can’t get OneDrive working similarly.
I will say, it’s not free like SharePoint, but I think business would rather have working solutions. Perhaps Azure offers a similar solution, but as an engineering firm, we cannot work exclusively on the cloud. We NEED the local caching, as 100mb ACAD file size is too much of an upload to wait for every time one saves.
zackgeek2 I have read this ticket with interest. I agree with you, there does not to be any clear answer to your question anywhere.
To learn that there are several limits on what can be put into OneDrive is interesting among which no more than 300k files (I was aware of the <=10,000 files in a folder limit having come unstuck on that on one occasion (sadly the application (not ours) requires that all files be in a single folder, so for that we have to remember to reconstruct the original folder before trying to use it locally), file sizes of <=300KB, yet one user mentions a ppt file of was it 1.5MB uploading slowly. My thought then was that is quite a small file, regularly seeing ppt files in the upper tens, into the 100s of MB all of which are uploaded unremarkably into OneDrive. We have 1,250,000 files in OneDrive, well over the 300k limit mentioned here. I have also seen 'instantaneous' and automatic, updates to Excel files in use by two users. This all seemed to be very good news for OneDrive.
Sadly, I had left the local OneDrive folder in the default location on the boot drive, which happened to be an SSD. SSD failures are not unknown but at least provide warning. It did, but the warning was not noticed until the machine was rebooted, at which point it failed. Never mind, all of the files are in OneDrive., and a new HD and a clean rebuild of Win10 was something I had longed to find both time and courage to do. The opportunity was provided. I approached this with great confidence that all would be well. It was not, none of the problems seen one the way are relevant here, until we come back to OneDrive.
Having installed OneDrive the local folder had to be moved to another physical disk in the system, which was quite straightforward. OneDrive now starts to synchronise. 150GB (not even the full 1TB) should not take very long. Whilst it does that the other required applications, the latest builds for which were lost when the original HD failed) may be installed from the previous builds, registered, and then updated. That was a little tedious, but until the data is restored; hey-ho.
This is the second day since the synchronisation commenced. It has not completed. The current download speed is 37,7KB (the minimum if supposed to be 50KB). I have seen it in the last hour or so run at a magnificent twice that speed, and checking again since stating to type this sentence it has become 54,7KB. I think that is, shall we say to be generous, 200MB/h = 5GB/day. Well, 30 days to download 151GB is not too bad is it? It has taken us at least two years to upload that. I think it might do slightly better than 30 days, as the report is full is 'Downloading 19GB of 150GB at 60.0KB/s, 910,000 files remaining.' On the basis of the number of files (irrational to use that) it suggests about six day in total. On the basis of 19/150 it suggests about 18 days. Whether it is six, 18 or 30 days, the download speed is not acceptable for a restore operation.
What I did not mention in the foregoing, though how much of an impact it has I do not know, is that the OneDrive synchronisation is presently running through a series of folders whose file numbers approach the limit of 10,000. I presume (perhaps that should be hope) that after each file copy operation a validation check is performed. If the file validation is combined with a folder validation, then there may be a significant impact.
The option to amend the registry mentioned by someone else is scary. Is there certain evidence that this will work? What documentation does Microsoft provide to show what the key and its possible values do and mean?
What evidence is there that 'Don't limit' on the OneDrive>Settings>Network tab sets up throttling, whereas 'Adjust automatically' does not. In any even there is no Adjust automatically for download.
Those who post this sort of suggestion, which my be exactly correct, often fail to explain what the options actually do. Do they know or is this just because 'I have seen it', but without proper scientific examination. 'I made this change, and it worked' but fail to report that on the way they made another seemingly unrelated change. Or it may be an innocuous phrase 'you must reboot after making the change'. Was it the change or the reboot that worked? They also fail to cite documentation provided by the manufacturer. It is the car breakdown problem often: AM buys a new car in Arizona and drives it away. On the highway it comes to a stop. He calls the retailer. They will collect the car and take him home. Three days later, having stripped the engine and rebuilt it the car still refuses to start, but AM calls in. As they apologise the receptionist shouts: Don't stand out there, bring him in and give him a drink!' On the word drink, a young lad slips away...
The lessons we learn: Read the manual, and manufacturers instructions. Don't assume the other person has done that, or even knows what you are talking about. Certainly do not a him to change the plugs when the battery is flat, or the gas tank is full of fumes.
I am sorry, I do not have an answer. I have toyed with the idea unticking 'Always keep on this device' and working slowly through the OneDrive folders added them (or groups of them) in turn to improve the download speed, but that requires constant monitoring, and my time is better used than in doing that.
The absence of a local copy is manageable for most things. Most applications can work directly with the cloud files.
I see that you posted your question over two years ago. The replies indicate that not a lot has changed, and they continue to come with the latest prior to this being in July 2022. I hope your problem has been resolved.
Thank you to those who suggested other options, such as Dropbox. I work with others who use DropBox, but have not really considered it for myself. Perhaps I should - but not until the OneDrive synchronisation has completed! The SharePoint synchronisation tool is an interesting option, but why should it be necessary? It is not a OneDrive solution. It is like putting your car on a truck to get it home instead of putting gas in the tank.
Kind regards
- The figures quoted for file size and file quantity are completely spurious. OneDrive can handle files up to 250GB but the sync speed is going to be highly dependent on your local network environment, particularly the bandwidth of the connection to your Microsoft datacenter.
The limits are easy to find (Google "OneDrive limits") and are published here: https://support.microsoft.com/en-us/topic/64883a5d-228e-48f5-b3d2-eb39e07630faMike Williams Bandwidth is very important but I think that what many people don't think about is how quickly the bandwidth can be used up if many people are syncing many files. A 500 MB file may not seem large but if it changes and 10 people are syncing that file it becomes 5 GB of data through your internet and local network. Multiply that by dozens of files and you start wondering where all your bandwidth has gone.
I suspect that many people have problems with OneDrive because of the way they are trying to use it. They seem to think that if syncing a few files is good then syncing all files must be better. Besides the wasted bandwidth and inevitable glitches from trying to have everyone sync everything, it is a huge security risk having many copies of important files on many different computers in various locations.
Back in the old days when we had all our files on local fileservers we would never have considered keeping a local copy of all files on each computer and IT would have put a halt to that pretty quickly. Now that we have syncing tools many people think they should be syncing everything.
- I've been having this issue for many years and for that reason, I only use OneDrive to manually back up my files. It's always been slow and that's just the same it is.
As of early 2021, I've been using the Verizon Fios 6 with a direct wired Ethernet connection and OneDrive take about 20 minutes to upload a 5GB video file.
Verizon includes 2TB of free Cloud storage of Cloud storage, and I also use several other Cloud storage options too, all of which are lightening fast.
There's literally no comparison. OneDrive is just plain slow!
I've been complaining to Microsoft bout this issue for years, and it's just a problem that Microsoft doesn't care to address or fix.Saving a small Word file with 22kB, the file could not be seen on other machines many minutes later. I have an upload speed of 900 MB/s and a Download of 5 GB/s. The other machines tell me onedrive is sync.
I never had such problems with dropbox. With Onedrive the productivity is very bad and if you have changes on a document, it could happen, that the other machine loads an old version of the document.
Additionally many folders did not show, to be synced, but inside the folder all files are green!
What can I do, to use OneDrive for daily work? In the moment it is only usefull for backup of old data.I always suggest a few things:
- Make sure files on demand is turned on.
- Most of us nearly always have internet access so there is no need to keep copies of all files on our local computers all the time.
- If you have many files shared with many people and someone makes a change, even to a file no-one else is interested in, then that change could go to dozens or hundreds of computers.
- Only use "Always keep on this device" for files you will need when you don't have an internet connection.
- Turn on Storage Sense and have it run every week or two. It will remove files you aren't using so you don't have to use up bandwidth syncing files you don't need.
The only files that should have green status circles are the ones you are currently working on. Most should have the cloud. You may think you are only trying to sync one file but your bandwidth may be taken up syncing every shared file someone else has changed. And even more it will also be syncing for every person the file is shared with in your office.
Once I got the right balance with Files On Demand and Storage Sense, syncing with SharePoint and OneDrive is quick. The files I am working on are usually already on my computers so they open quick and when I finish I don't even notice the syncing.
- Make sure files on demand is turned on.
I found this tweak by looking into Policy settings and it helped me GREATLY. I'm now using 37 Mbps to download my offline files. The values below are 100,000 KB / s, which is the highest they will allow.
[HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\OneDrive]
"DownloadBandwidthLimit"=dword:000186a0
"UploadBandwidthLimit"=dword:000186a0I don't see a folder in the registry Computer\HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft for Onedrive. Should I make a folder? My thought is that OneDrive personal might not know to look there.
Regarding other's comments about a 300,000 file limit, and OneDrive not meant to sync 1TB of files, I don't get it. Why have a cloud size of 1TB if you can't sync that much. I have 350,000 files I want in there. If OneDrive can't handle it, then I need something else. I came to OneDrive because the other cloud product I was using was doing the same thing, very slow sync. At first OneDrive clipped along at 6 Mbps, the limit of my connection. Then it dropped to near zero.
trolleySo its been a few month since the last post. I just want to confirm I'm a mac user. I used to use OneDrive a few years back and it was a good speed for uploading files. Now business has agreed to go full 365 i reinstated OneDrive as a business user.
I am embarassed by the performance. I will probably store my files directly on the web in 365 now instead of syncing locally. I do not have that amount of time to waste watching a file upload. I currently have a 1.8mb powerpoint template file stuck on 255k! Google Drive, DropBox, even iCloud syncing are much faster than what I'm seeing here. It's a real shame.
mattp2010 I'm having exactly the same problem here, on a Mac running Big Sur 11.5.
OneDrive was just as fast as Dropbox until very recently, but now it's useless - stuck on "Updating Files" for hours every time I save a modest sized file to my HD.
I've tried rebooting MacOS and I've tried the ResetOneDriveApp command, but neither worked. My guess is it's a compatibility issue either with the latest MacOS update or the latest OneDrive update.
- I experienced similar issue, speeds constantly at ~100KB/s while having symmetrical 100Mbit internet (download/upload). Nothing I found on the internet was helpful. Finally I enabled QoS in my router's settings and now the speed is 10MB/s.
Fast forward to now and the issue is still there...come on guys u can fix this. I use google drive and never been this kinda slow. A few weeks ago I backed up some folder about 200k and now the downloads is completely unbearable.
becker666 - I can't figure out why people have this issue. Keep in mind the 64-bit OneDrive sync client is coming to public preview in March and generally available in April. See https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=OneDrive%2C64-bit
Lou_Mickley Are there any users getting this to work? I have never got any speeds out of this app. Im running Version_2021 Build 21.046.0307.0001 and it runs on 30kB/s. I guess Microsoft cant swallow the amount of data......
For the various people on this thread, have you also checked to ensure your OneDrive sync client settings are not limiting/throttling your sync speed? In the sync client, it's this network tab:
One Drive is a joke. Especially with data drive files. They normally recommend you don't have files bigger than 300K in your One Drive, and that is way too small for database system. Discounts happen all the time, that can be a disaster for database files and indexes. Do not use One Drive for anything but static, uploaded files to share. We don't use it any longer at all.
- Actually they recommend you don't have more than 300K separate files synced - there's no statement that 300KB is a file size limit. OneDrive supports individual files of up to 250GB.
Running databases on cloud-synced storage can be a problem irrespective of vendor as the record locking order required by an app is not going to match the sync order of different files or file components. - Fmoore0001 - just to be clear, they recommend have less that 300K files in OneDrive. I've uploaded 20GB files and they support 100GB file size.
zackgeek2 Hi - you're trying to use OneDrive sync client to upload quite a large amount of data. This isn't what it is designed for so upload speeds are never going to be huge.
Check your upload speed (you mention a good download speed but upload will be significantly slower).
To migrate files to OneDrive you should be using a migration tool which is designed to move data at large capacities. Sharegate or the inbuilt SharePoint migration tool are recommended. The same goes for others on this thread who are migrating.
The SharePoint migration tool can be downloaded from the SharePoint admin centre. Sharegate is a third party software which I highly recommend but it is expensive.
Kotus-Tech The problem for us is that the SharePoint migration tool (which I've successfully used to migrate 1.4 TB of company data into SharePoint sites) isn't available for Mac, and this is a Mac user that's been with the company for 15+ years, so obviously he has a lot of data to migrate on his Macbook Air into his personal OneDrive space..
Emil_B We have used a migration tool to move our data from Dropbox to OneDrive for Business. So all of the data is on OneDrive - it is not being uploaded from our macs. What I observe in testing is that a new file created and added to OneDrive for Business on the computer (a Mac) is very slow to upload - slow enough that it would disrupt our workflow. A folder containing 4 small files took about 15 minutes to upload. A single file took about 5 minutes. Adding a file to OneDrive for Business on the web pretty quickly showed up in the same folder on the Mac but when I selected "keep on this device" it took a very long time for the solid green circle with a check to show up. I think this would drive our staff nuts - all of the waiting on files to sync up.
mark
