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QuinnCrandall's avatar
QuinnCrandall
Copper Contributor
Jun 07, 2024

One Drive sync error

I was working on an Indesign file when it closed unexpectedly. When I opened it back up I got an error message so I restarted it. Now I can't open the indesign file at all. I don't know how to best to describe it but I'm seeing the notification that "Someone" is working on the indesign file I need. that someone is me but my computer doesn't seem to recognize that. I also went to a coworkers computer to check on the file and none of the work I've done in the past DAY has been synced to OneDrive even though my computer is telling me my files are synced. I created this file yesterday so I cannot access it on any other machine

  • Mike Williams's avatar
    Mike Williams
    Steel Contributor
    Try downloading it (or an earlier file version) using the web interface to OneDrive.