Forum Discussion
My Onedrive Picture Albumn Folders are empty!
Hi, I had lots of photos stored in my files section of one-drive. I did this because I used to save my holiday pictures into the folders associated with that holiday. In Feb '24 I used the convert to albumn function to get these folder into Albumns within the picture sections of One-drive.
When I look into the albumn however the pictures have all vanished! When I click on the albumn in looks like there are going to be pictures rendered, but then it just comes up with an empty screen. I deleted the pictures in the files area after coverting into a picture albumn but now I cannot find these pictures! Any help please?! Can you contacts Micrsoft if you only have a personal one-drive account?
I have tried viewing on Mobile and web browser and have the same behaviour
- Mike WilliamsSteel ContributorYou deleted the pictures. Albums are just thematic views of files. If you deleted them very recently you can get them from Recycle Bin.
You can contact a Microsoft through the web interface or app. This forum cannot help you contact Microsoft. Do not waste time as files are only recoverable for a limited time.- Yus123Copper Contributor
Mike Williams **bleep**. I deleted them in February and they are no longer in my Recycling Bin 😞
Would have been nice to know before hand but I guess I should have researched before trying to do some spring cleaning
- Mike WilliamsSteel ContributorAgain. If you contacted Microsoft as I first suggested there may have been a chance of them restoring files from their second level recycle bin. "Do not waste time" is serious advice.
- IanCopper ContributorIf u are still using the same pc ect u can download some 3rd party software to recover pics or files as even if files are deleted there's always data left to recover I'm not sure what software would work