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Yus123's avatar
Yus123
Copper Contributor
May 16, 2024

My Onedrive Picture Albumn Folders are empty!

Hi, I had lots of photos stored in my files section of one-drive. I did this because I used to save my holiday pictures into the folders associated with that holiday. In Feb '24 I used the convert to albumn function to get these folder into Albumns within the picture sections of One-drive.

 

When I look into the albumn however the pictures have all vanished! When I click on the albumn in looks like there are going to be pictures rendered, but then it just comes up with an empty screen. I deleted the pictures in the files area after coverting into a picture albumn but now I cannot find these pictures! Any help please?! Can you contacts Micrsoft if you only have a personal one-drive account?

 

I have tried viewing on Mobile and web browser and have the same behaviour

 

 

  • Mike Williams's avatar
    Mike Williams
    Steel Contributor
    You deleted the pictures. Albums are just thematic views of files. If you deleted them very recently you can get them from Recycle Bin.

    You can contact a Microsoft through the web interface or app. This forum cannot help you contact Microsoft. Do not waste time as files are only recoverable for a limited time.
    • Yus123's avatar
      Yus123
      Copper Contributor

      Mike Williams **bleep**. I deleted them in February and they are no longer in my Recycling Bin 😞

       

      Would have been nice to know before hand but I guess I should have researched before trying to do some spring cleaning

      • Mike Williams's avatar
        Mike Williams
        Steel Contributor
        Again. If you contacted Microsoft as I first suggested there may have been a chance of them restoring files from their second level recycle bin. "Do not waste time" is serious advice.
  • Ian's avatar
    Ian
    Copper Contributor
    If u are still using the same pc ect u can download some 3rd party software to recover pics or files as even if files are deleted there's always data left to recover I'm not sure what software would work

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