Forum Discussion
My experience with the new OneDrive Team Site Sync
As I am not the only person who has successfully synced an Office 365 Group document library. Is anybody else missing the sharing options from Windows Explorer or just me?
I have the 'Share With' option as expected in Windows Explorer. Using the new sync client. Screen shot below:
There is another bug that is causing all sorts of problems and focuses around Excel and being able to edit workbooks. The error seen is "We're having trouble connecting to the server"
This is pretty easy to replicate and the issue appears on most PCs now.
- Navigate to the OneDrive folder on the PC
- Open a Excel spreadsheet
- At the top of the spreadsheet there is a yellow banner to enable editing on the workbook
- Clicking the "Edit workbook" button causes the following error to appear: "We're having trouble connecting to the server. If this keeps happening, contact your help desk"
- From Excel, click on "File" -> "Info"
- Click on "Open File Location"
- The URL listed is incorrect. Althought he majority of the URL is rigth there appears to be an additional level added to it, this level is called "Documents" for example.
The URL provided when clicking "Open File Location" https://company.sharepoint.com/sites/it/Document-Library/Documents/Folder1
The correct URL for the file is: https://company.sharepoint.com/sites/it/Document-Library/Folder1
The OneDrive client appears to be adding "Documents" for some reason.
I have found a workaround for the issue, disabling "Use Office 2016 to sync Office files I open" within the OneDrive client stops this error happening. However this causes more issues as the files appear as local files to Excel. This means that it is now possible for two users to open and edit the same excel file as the same time, normally the second user to open the file would see the "this file is locked for editing...." message.
I do have a called logged with MS but there is no update on when the issue might be fixed only that they have seen the issue from other customers. It would be good if MS could at least give some ball park dates when issues might be solved.
Rob-CTL I have one VM running Win 10 which I use for a customer to test the OneDrive issues we have. I now see Office is updated to version 1611 (Build 7571.2042) and now the Excel error when clicking on Edit Workbood "We`re having trouble connecting to the server" is gone.
But the other issues we have, are still there.
I created an second VM, which is on a older Office Version (1610) and this one is still having this issue with Excel.
That is an Office Insider version, isn't it?
I have these issues at a customer and on my laptop as well. When I try to edit an Excel workbook it gives me an error.
But also when working on a Word doc I see issues; as an example when cannot work in a Word doc at the same time.
I have also opened an ticket at Microsoft, the only reponse on this for the last week was the escalation team ise working on it.
Hi Bill, the sharing option which is not showing is related to OneDrive sharing. Check out the screenshot. It seems you are missing this as well.
- I have started discussion with this topic:
https://techcommunity.microsoft.com/t5/OneDrive-for-Business/Copy-link-to-a-file-in-OneDrive-directly-from-Windows-Explorer/m-p/33843 I only see that sharing option with the Personal OneDrive Sync client. I don't have it on the SharePoint NGSC or on the older NGSC that only works with OneDrive. I guess that's why I never missed it. It, along with the ability to create a link, would be nice to have with the business version of the software.
Thank you for your replies, at least I know its not a bug on my side.
