Forum Discussion
"Moved" Domain from one subscription to another subscription, but OneDrive tries to connect to old
Hi *, i had a O365 Business Premium Subscription with Microsoft Domain oldDomain.onmicrosoft.com On this Subscription i had configured my Domain "myDomain.com" and created a user "user@myDom...
Wow, that must have taken a while to type.
Please check a few things;
Use a browser and go to portal.office.com sign in with user@mydomain.com, and click on OneDrive, the URL should be something like https://newDomain-my.sharepoint.com/personal/user_mydomain_com, this is your new ODB site on the new subscrition and i am assuming you want to sync this.
If this is what you want to sync then check the Unlink/Reset instructions at https://support.office.com/en-us/article/Fix-OneDrive-sync-problems-83ab0d8a-8400-45b0-8dcf-dc8aa8a6bcf8 and try signing in again after that.
Please ensure you have a back up of all the data that you had on the old OneDrive for Business site.
Hope this helps.