Message: Item cannot be deleted while on hold

Question

Occasionally I have a user who's tried to delete file/s from their OneDrive and received the message "Item cannot be deleted while on hold" while other don't have this issue.

When the user rename the file (the file/s on hold) in OneDrive, user is able to delete the file/s after renaming the file/s.

Is this a glitch or is there a setting within SharePoint or Office 365 Security & Compliance that need to be changed?

Thank You,

-Larry

Retention Policy

meraj1940 · Answer

EntilZha&nbsp;I am also facing same problem. Pls do share if a solution is found by you.&nbsp;thanks and regards

entilzha · Answer

Still don't have a solution.-Larry

shehabvfde · Answer

do you remember how was this solved ?&nbsp;EntilZha&nbsp;

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Message: Item cannot be deleted while on hold

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