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taelvin's avatar
taelvin
Copper Contributor
Jun 30, 2020

MacOS Finder OneDrive On-Demand Status not showing up

Good morning, I was hoping someone may be able to help me find a solution to this problem.

 

I have MacOS 10.15.5 installed and the latest version of OneDrive (20.084.0426.0007) and Files on Demand is enabled in my preferences tab. In finder I can see the options to Free Up Space or select "Always Keep on this Device" but the folder icons in Finder do not display the status symbols (the cloud icon, the checkmark, the checkmark with green background). I have restarted my computer, re-launched finder, and re-installed OneDrive with no improvement.

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  • We5tDK's avatar
    We5tDK
    Copper Contributor
    Oct 28, 2021

    taelvin 

    I have just had almost the same problem. In Mac settings, go to Extensions and check OneDrive under each of the subject where OneDrive appears. End by restarting your computer. This worked well for me. Had tried reinstalling and a number of other things without any luck.

  • jandelange's avatar
    jandelange
    Copper Contributor
    Dec 08, 2020

    taelvin 

    It looks there are many mac users with the same problem. Like I do... 😉

    But it looks like there isn't proposed any solution to this problem, is there? 

    If so, please let me know.

     

    Regards,

    Jan

    • MatKordell's avatar
      MatKordell
      Copper Contributor
      Dec 14, 2020

      jandelange The resolution for me was that I was logging into the Mac as a Standard user.  I changed my account to an admin, logged in and it was resolved.  It stayed resolved when I changed it back to standard.

  • fcrespo82's avatar
    fcrespo82
    Copper Contributor
    Aug 11, 2020

    I have the same problem. The section doesn't even show up and finder do not show Keep on this computer or Free space.

     

    Already tried:

    - uninstalling and reinstalling

    - unlink, relink

    - delete json files from ~/Library/Caches/OneDrive/

     

    What can I do to fix this?

     

    Running macOS Catalina 10.15.5 (19F101)

     

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