Has anyone else come across this scenario where a user is unable to share with external contacts? The error says that you "cannot share a secure link containing both people inside and outside of your...
Deleted
Sep 13, 2018
External 365 users won't be treated as internal, or they shouldn't be. That is odd, you sure someone just didn't create the user to have an account in your tenant using the external e-mail address associated with the user record? If you search for the user in portal.azure.com in active directory what comes up? what type of user?
Deleted
Sep 13, 2018
Thanks Christopher for your message. Yes definitely sure it isn't an internal account which we have created. When searching in Azure AD it appears a guest. This to me suggests we do have an issue of some sort within our tenant. Thanks for your help.
Why do you think you have a problem? If you have guests, then guest access is enabled in your tenant. So you might want to disable it and then remove guests users, if your tenant should only work with internal users. But if you want to share files with other organizations and also require for them to authenticate and be able to edit files (not just share as anonymous read only link), then you have to have guest access enabled.
Deleted
Sep 13, 2018
The issue isn't that we have guest users in AAD - we frequently share files with external contacts requiring authentication (usually via OneDrive). The problem is they are appearing as 'internal' from the end user's perspective/when they go to share files.
This is weird. If i try to add both guests users to sharing dialog as specific people or just one guest and one internal, i get a message that they are outside of my organization. I don't see warning shown to you and i can't find a setting that might cause it.
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This is the place to discuss best practices, news, and the latest trends and topics related to OneDrive.","avatar":null,"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:OneDriveforBusiness"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:gxcuf89792"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:communities"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:products-services"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:OneDriveforBusiness"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"shortTitle":"Discussions","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"REVERSE_PUBLISH_TIME","repliesFormat":"threaded"},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":true,"tagType":"FREEFORM_AND_PRESET","eventPath":"category:OneDriveforBusiness/category:products-services/category:communities/community:gxcuf89792board:OneDriveforBusiness/"},"ForumTopicMessage:message:251703":{"__typename":"ForumTopicMessage","uid":251703,"subject":"Issue sharing wih external users in OneDrive","id":"message:251703","revisionNum":1,"repliesCount":9,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:OneDriveforBusiness"},"conversation":{"__ref":"Conversation:conversation:251703"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:251703"},"body@stripHtml({\"truncateLength\":200})":" Has anyone else come across this scenario where a user is unable to share with external contacts? The error says that you \"cannot share a secure link containing both people inside and outside of your...","body@stringLength":"670","rawBody":"
Has anyone else come across this scenario where a user is unable to share with external contacts? The error says that you \"cannot share a secure link containing both people inside and outside of your organization\".
After investigating it seems that in this case one of the external users is auto-added as a guest in Azure AD (presumably because their company use O365 too), and is now treating them as an internal user. This makes sense to me but won't make sense to our users... just because they have been auto-added to Azure AD, doesn't make them 'internal users'.
See attached example - look forward to people's thoughts?
","kudosSumWeight":0,"postTime":"2018-09-12T07:49:58.330-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"AttachmentEdge","cursor":"MjUuMXwyLjF8b3w1fF9OVl98MQ","node":{"__ref":"Attachment:{\"id\":\"attachment:message251703AttachmentNumber1\",\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/attachments/gxcuf89792/OneDriveforBusiness/4162/1/External%20contact%20showing%20as%20internal.png\"}"}}]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:office 365","text":"office 365","time":"2016-06-27T01:27:02.990-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:OneDrive for Business","text":"OneDrive for Business","time":"2016-07-12T16:03:45.078-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:251703_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":6583},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"
Has anyone else come across this scenario where a user is unable to share with external contacts? The error says that you \"cannot share a secure link containing both people inside and outside of your organization\".
After investigating it seems that in this case one of the external users is auto-added as a guest in Azure AD (presumably because their company use O365 too), and is now treating them as an internal user. This makes sense to me but won't make sense to our users... just because they have been auto-added to Azure AD, doesn't make them 'internal users'.
See attached example - look forward to people's thoughts?
"},"Conversation:conversation:251703":{"__typename":"Conversation","id":"conversation:251703","solved":false,"topic":{"__ref":"ForumTopicMessage:message:251703"},"lastPostingActivityTime":"2018-11-29T11:20:00.216-08:00","lastPostTime":"2018-11-29T11:20:00.216-08:00","unreadReplyCount":9,"isSubscribed":false},"ModerationData:moderation_data:251703":{"__typename":"ModerationData","id":"moderation_data:251703","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Attachment:{\"id\":\"attachment:message251703AttachmentNumber1\",\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/attachments/gxcuf89792/OneDriveforBusiness/4162/1/External%20contact%20showing%20as%20internal.png\"}":{"__typename":"Attachment","id":"attachment:message251703AttachmentNumber1","filename":"External contact showing as internal.png","filesize":22712,"contentType":"image/png","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/attachments/gxcuf89792/OneDriveforBusiness/4162/1/External%20contact%20showing%20as%20internal.png"},"Revision:revision:251703_1":{"__typename":"Revision","id":"revision:251703_1","lastEditTime":"2018-09-12T07:49:58.330-07:00"},"ForumReplyMessage:message:252137":{"__typename":"ForumReplyMessage","id":"message:252137","conversation":{"__ref":"Conversation:conversation:251703"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":252137,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:OneDriveforBusiness"},"subject":"Re: Issue sharing wih external users in OneDrive","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:252137"},"parent":{"__ref":"ForumReplyMessage:message:252034"},"body":"
Thanks Christopher for your message. Yes definitely sure it isn't an internal account which we have created. When searching in Azure AD it appears a guest. This to me suggests we do have an issue of some sort within our tenant. Thanks for your help.
","body@stringLength":"256","rawBody":"
Thanks Christopher for your message. Yes definitely sure it isn't an internal account which we have created. When searching in Azure AD it appears a guest. This to me suggests we do have an issue of some sort within our tenant. Thanks for your help.
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Why do you think you have a problem? If you have guests, then guest access is enabled in your tenant. So you might want to disable it and then remove guests users, if your tenant should only work with internal users. But if you want to share files with other organizations and also require for them to authenticate and be able to edit files (not just share as anonymous read only link), then you have to have guest access enabled.
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The issue isn't that we have guest users in AAD - we frequently share files with external contacts requiring authentication (usually via OneDrive). The problem is they are appearing as 'internal' from the end user's perspective/when they go to share files.
In this example these are both external to the company, however OneDrive is seeing one of them as 'internal' (the one that's in AAD).
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This is weird. If i try to add both guests users to sharing dialog as specific people or just one guest and one internal, i get a message that they are outside of my organization. I don't see warning shown to you and i can't find a setting that might cause it.
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