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Nkorda89's avatar
Nkorda89
Copper Contributor
May 26, 2023

I cannot log in to my One Drive account.

Dear Team,

could you please advise why I cannot log in to my Onedrive account. now asking me parent confirmation. previously wasn't problem for accessing. 

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OneDrive for Business
  • Nkorda89's avatar
    Nkorda89
    May 27, 2023

    MikeWWW 

    Even I used a VPN, but it is not helping to log. Don't know the reason. very strange 

  • MikeWWW's avatar
    MikeWWW
    Iron Contributor
    May 26, 2023
    Contact your organisation's helpdesk.
    Review any security policies in your org e.g. MFA use, VPN usage etc.

    • Nkorda89's avatar
      Nkorda89
      Copper Contributor
      May 27, 2023
      This is my personal account on an Onedrive. Currently. Im located in Russia and you think due to sanction it it's blocked?
      • MikeWWW's avatar
        MikeWWW
        Iron Contributor
        May 27, 2023
        1. If it's your own personal account then it's not OneDrive for Business.
        2. You haven't provided any details of what happens when you try to log in. "Can't" is a very very brief category.

        The Russian angle is possible especially if you have MFA setup and no way to confirm your identity. The network you're on myabe compromised if you're not using a VPN.

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