Forum Discussion
Nkorda89
May 26, 2023Copper Contributor
I cannot log in to my One Drive account.
Dear Team, could you please advise why I cannot log in to my Onedrive account. now asking me parent confirmation. previously wasn't problem for accessing.
MikeWWW
May 26, 2023Iron Contributor
Contact your organisation's helpdesk.
Review any security policies in your org e.g. MFA use, VPN usage etc.
Review any security policies in your org e.g. MFA use, VPN usage etc.
- Nkorda89May 27, 2023Copper ContributorThis is my personal account on an Onedrive. Currently. Im located in Russia and you think due to sanction it it's blocked?
- MikeWWWMay 27, 2023Iron Contributor1. If it's your own personal account then it's not OneDrive for Business.
2. You haven't provided any details of what happens when you try to log in. "Can't" is a very very brief category.
The Russian angle is possible especially if you have MFA setup and no way to confirm your identity. The network you're on myabe compromised if you're not using a VPN.