Forum Discussion
Raidenn
Jul 16, 2021Copper Contributor
Hololens 2: odopen://launch is broken, and cannot sign into OneDrive UWP app with Azure work acct.
I have reset my Hololens 2 to factory default settings and then signed into my work account.
After downloading OneDrive from the Windows Store (UWP App), and opening the app, it says,
"The folder can't be displayed
Sorry, there was a problem. Please try again in a few minutes."
I have tried uninstall/reinstall OneDrive, clearining the app cache, signing in again, and completely resetting the Hololens 2. None of this gets past the error above. The account works fine with Android Onedrive and Windows OneDrive, but the Hololens2 UWP app is stuck with the above error.
However, if I sign into personal account on Hololens2 UWP OneDrive app, everything works fine.
Anyone using Hololens 2 also encountering issues signing into OneDrive for Business using the Windows Store OneDrive UWP app?
Last but not least, the OneDrive UWP app does not launch when I click on a URL: "odopen://launch" via the Hololens 2. This functionality is not built in yet.
Edit: I have also posed this question inside of the HoloDevelopers slack at https://holodevelopers.slack.com/archives/C1CQKRQM6/p1627500283409500 and will update my post if I find a solution to this
Edit 2: There is a workaround to this, open up the Microsoft Edge browser, point it to onedrive.live.com, sign in, and then install the website as a PWA. However this does not immediately recognize the work account which is signed into the device, so this would have to be performed at an individual level instead of from a top down perspective. I hope that the OneDrive app gets fixed one day because it was definitely working in the past (as shown by my friend with Hololens2 using software version 10.0.19041.1154 on E1/E3 plans, his OneDrive app signs in perfectly to my accounts, but I am on OS version 21H1 OS 20348.1411 running the F3 license, and I have this error above).
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- Shane_UsherCopper ContributorOneDrive App is once again failing to login again as of late 2022-early 2023. Photos in OneDrive Camera Roll can be seen in Photos, but OneDrive app doesn't fully open.
- RaidennnCopper Contributor
Shane_Usher Hi Shane, what version of OneDrive is running on your HoloLens 2?
You can check this by going to the Start Menu > Settings > Apps & Features > OneDrive > Advanced Options >
Is your version matching the one below?:
Publisher: Microsoft corporation
Version: 19.23.19.0
If your version is lower, please try opening the Microsoft Store and then Checking for app updates. Please also use Windows Update to ensure your OS is on the latest build.
I am able to successfully sign into my work account (MS Azure) via the OneDrive application on the HoloLens 2 using the version above.
If Updating the app above does not help, please try to Terminate and Clear the App data from the Settings>Apps & Features>OneDrive>Advanced settings>,,, and then re-open the application and then try to sign-in again.
Can you let me know if this helps?
- RaidennCopper ContributorThat is unfortunate, but thank you for confirming I am not the only one!
I first noticed the issue when trying to send a .JPG from Teams-->to Remote Assist in the Chat bubble.
Unfortunately the .JPG does not pop-up in the mixed reality space during Remote Assist (like .PDFs), and the alternative method of accessing the file through OneDrive UWP "Shared with me" is also inaccessible.
Theoretically, the .JPG should be accessible in OneDrive, but I just can't get past the azureAD sign-in for the UWP App.
"The folder can't be displayed
Sorry, there was a problem. Please try again in a few minutes."
I wonder if this is an issue with my account, or if this is an issue from the back-end. It's weird though that AzureAD OneDrive account works with all other apps except for the Hololens2 UWP app, which would indicate a bug rather than a license/account issue.- Vincent_GuerreroCopper Contributor
Has there been any movement on this? I am now seeing this. I factory reset and still the same issue.