Forum Discussion

Raidenn's avatar
Raidenn
Copper Contributor
Jul 16, 2021

Hololens 2: odopen://launch is broken, and cannot sign into OneDrive UWP app with Azure work acct.

I have reset my Hololens 2 to factory default settings and then signed into my work account. After downloading OneDrive from the Windows Store (UWP App), and opening the app, it says, "The folder c...
office 365
Raidenn's avatar
Raidenn
Copper Contributor
Jul 26, 2021
That is unfortunate, but thank you for confirming I am not the only one!

I first noticed the issue when trying to send a .JPG from Teams-->to Remote Assist in the Chat bubble.
Unfortunately the .JPG does not pop-up in the mixed reality space during Remote Assist (like .PDFs), and the alternative method of accessing the file through OneDrive UWP "Shared with me" is also inaccessible.

Theoretically, the .JPG should be accessible in OneDrive, but I just can't get past the azureAD sign-in for the UWP App.


"The folder can't be displayed
Sorry, there was a problem. Please try again in a few minutes."

I wonder if this is an issue with my account, or if this is an issue from the back-end. It's weird though that AzureAD OneDrive account works with all other apps except for the Hololens2 UWP app, which would indicate a bug rather than a license/account issue.
Vincent_Guerrero's avatar
Vincent_Guerrero
Copper Contributor
Aug 05, 2021

Raidenn 

 

Has there been any movement on this? I am now seeing this. I factory reset and still the same issue.

  • Raidennn's avatar
    Raidennn
    Brass Contributor
    Nov 03, 2021

    Vincent_Guerrero 

    Hi Vincent, I noticed today that there is a new OneDrive UWP app (v19.23.17.0) out in Windows Store. 
    This version allows sign-in to work accounts and displays the files correctly.

    However, the Share Menu functionality is yet to be implemented, as the user currently lacks the option to "Share" from the Photos app and then send via OneDrive to a friend.   
    Edit: A workaround for this is to open OneDrive UWP, click "Upload">"Files" and then upload the picture, then use the Share option from within the OneDrive UWP app.   

    This is good news to see it is improving!   The new version automatically signs into work account, which can save intune admin lots of hassle! 🙂


  • Raidennnn's avatar
    Raidennnn
    Brass Contributor
    Sep 14, 2021

    Hi Vencent,

    I have been told that OneDrive (UWP version) is no longer supported on HL2 for non-MSA accounts.

    From this statement above, I gather that a Managed Hololens 2 cannot use OneDrive (UWP) and can only use OneDrive (PWA).

    Definition of MSA Account versus Azure:
    https://docs.microsoft.com/en-us/hololens/hololens-licenses-requirements
    https://docs.microsoft.com/en-us/windows/security/identity-protection/access-control/microsoft-accounts

    That is unfortunate because the OneDrive UWP was working perfectly before. Odd..

    How could a MEM Administrator deploy OneDrive on 100-1000 Hololenses to automatically sign them into their OneDrive?  A PWA might not automatically recognize the account on the device just as the UWP app would. That is my dilemma

Resources