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TKruger's avatar
TKruger
Copper Contributor
May 20, 2020

"Free up space" not working MacOS

I am running OneDrive on a Mac (Catalina 10.15.3).

 

I have some large files that I have chosen to "Free up Space". In the Finder they have the cloud icon next to the file name indicating that they are stored in the cloud and not on my harddrive. However when I look at the storage usage for my mac those files still appear in the Mac System tool and appear to be taking up space.

 

How do I resolve this?

 

As per the screen shot below...those four files beginning with "All Mail" have all been selected to Free up Space but still appear here.

OneDrive for Business
storage
Sync

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  • gazevedo's avatar
    gazevedo
    Copper Contributor
    Jun 17, 2020

    TKruger 

    Hi there. Same happening here... It seems like this is an issue MS needs to attend to...

  • Jason28's avatar
    Jason28
    Copper Contributor
    May 26, 2020

    TKruger 

     

    I seem to have the same issue.  I'm in the process of converting by dropbox to one drive.  After completing the transfer, it seems as if all the videos are stills showing up in my hard drive (even though one drive shows them as online only).  Curious if you find a solution.  

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