Forum Discussion
Ankita Kirti
Feb 01, 2022Former Employee
Files On-Demand for macOS QA
Hello there!
2.24.22 UPDATE: We've been listening to your feedback, and we've made some design changes. We're releasing a new version that addresses the most common themes and makes it easier ...
jrlaff
Feb 04, 2022Brass Contributor
Since the last update that migrated to the File Provider platform, all my files are gone. I have read Jack Nichols' update from February 2, but I still haven't been able to get all my files to appear in the Finder.
As Jack Nichols stated that it was only a matter of seeing a wrong status in the Finder, I uninstalled OneDrive completely, installed the latest standalone version (22.012.0116.0001) and singed back in. After a long time with OneDrive busy (probably getting the list of files but not their contents), I was able to mark a folder as "Always keep on this device" and it started to download the contents. For hours. Once done, I went to check the folder in the Finder, only to find that non of its contents appear, until I wait for a few seconds. Then, navigating to one of the subfolders does the same: the contents only appear after two or more seconds.
The subfolders do not appear in Spotlight searches neither.
This is an absolute nightmare. What can I do to have all my files present in my OneDrive folder, and not waiting somewhere for me to open every single folder?
Fix it, for goodness sake.
As Jack Nichols stated that it was only a matter of seeing a wrong status in the Finder, I uninstalled OneDrive completely, installed the latest standalone version (22.012.0116.0001) and singed back in. After a long time with OneDrive busy (probably getting the list of files but not their contents), I was able to mark a folder as "Always keep on this device" and it started to download the contents. For hours. Once done, I went to check the folder in the Finder, only to find that non of its contents appear, until I wait for a few seconds. Then, navigating to one of the subfolders does the same: the contents only appear after two or more seconds.
The subfolders do not appear in Spotlight searches neither.
This is an absolute nightmare. What can I do to have all my files present in my OneDrive folder, and not waiting somewhere for me to open every single folder?
Fix it, for goodness sake.