Forum Discussion
End User Experience Testing - Inconsistent Warning Messages
We've been doing some user experience testing before enabling OfB for our users and came across what we think is an odd behaviour.
Our tenant has the following settings for sharing:
- Only existing external users (sign-in required)
- Allow or block sharing with people on select domains
For testing purposes, we've limited the allowed external sharing domains to "gmail.com"
When sharing a file in OneDrive to a "outlook.com" email address, the warning message returned is...
"We couldn't find an exact match." - Not the most helpful message
When sharing the same file to a "gmail.com" email address, but the account does NOT exist in the AAD, the following warning message is returned...
"Your organization's policies don't allow you to share with these users. Go to External Sharing in the Office 365 admin center to enable it" - Even less helpful if you are an end user.
Just wanting to confirm this is the experience we should have in this use case and whether or not anyone thinks this could be done a little better?
13 Replies
- Can OneDrive be a replacement for file server?
I sure wouldn't just because of the headache of permissions.
Seems like SharePoint and/or Teams would be a better match up to work pseudo-like a file server.
I hear you but Sharepoint online is expensive, I have used Sharepoint in past.
C_the_S wrote:I sure wouldn't just because of the headache of permissions.
Seems like SharePoint and/or Teams would be a better match up to work pseudo-like a file server.
- I think the problem could be related to the fact that this setting is expecting a corporate domain and not gmail.com / hotmail.com / similar...but I hope someone from the team can provide the right answer
In my mind, these scenarios should return a similar error message if we are talking about end user experience. A message indicating that this email address is not allowed to be shared with or something to that effect.
