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PGraham's avatar
PGraham
Brass Contributor
Oct 27, 2017

End User Experience Testing - Inconsistent Warning Messages

We've been doing some user experience testing before enabling OfB for our users and came across what we think is an odd behaviour.   Our tenant has the following settings for sharing: - Only exist...
OneDrive for Business
jcgonzalezmartin's avatar
jcgonzalezmartin
MVP
Oct 28, 2017
I think the problem could be related to the fact that this setting is expecting a corporate domain and not gmail.com / hotmail.com / similar...but I hope someone from the team can provide the right answer
  • PGraham's avatar
    PGraham
    Brass Contributor
    Oct 30, 2017

    In my mind, these scenarios should return a similar error message if we are talking about end user experience.  A message indicating that this email address is not allowed to be shared with or something to that effect.

    • StephenRice's avatar
      StephenRice
      Icon for Microsoft rankMicrosoft
      Nov 06, 2017

      Hey PGraham,

       

      Are your end users seeing that exact message as well or is it only your admin account? The message directing you to the admin center should only appear if your account is an SP admin or an O365 admin. More broadly, we definitely know that some of our error messages are less than useful and it's something we're looking to improve. Thanks!

       

      Stephen Rice

      OneDrive Program Manager II

      • PGraham's avatar
        PGraham
        Brass Contributor
        Nov 08, 2017

        Thanks StephenRice for the reply.

         

        You are correct the experience using a general user is slightly better, but in my mind the error messages should be the same, no?

         

         

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