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shrutishri03's avatar
shrutishri03
Copper Contributor
Dec 29, 2021

Data Lost on OneDrive and NO RESOLUTION

Not sure how my 7 years of professional data got deleted from OneDrive. Tech support is not available for OneDrive as per Microsoft Support Team and max restore available is 30 days which is not helping.

 

Need a saviour please! Sincere request!! How can a premium service has no support?

 

Regards,

Shruti

files
Lost
onedrive
Support needed
  • Mike Williams's avatar
    Mike Williams
    Steel Contributor
    Dec 29, 2021
    OneDrive for Business storage is managed by your organisation's IT department. You need to take it up with them. They have a longer window to restore files.

    Also note that OneDrive, Dropbox etc are not backup solutions. Backups should be managed independently.

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