Forum Discussion

Renato_Pereira's avatar
Renato_Pereira
Brass Contributor
Apr 13, 2024

BUG - OneDrive client build 24.055.0317.0002 - you cannot type email addres, you must wait for 05min

Hi MS Team,

 

there is a bug in that version, after a clean/fresh install on Windows 11 Pro, I downloaded the .exe installer from https://www.microsoft.com/pt-br/microsoft-365/onedrive/download, the installation occurs fine.

 

When you open the app, you cannot type your e-mail address for more then 05 minutes or more. The only option is to wait or just close the app.

 

 

 

 

office 365
OneDrive for Business
Sync

2 Replies

  • Mike Williams's avatar
    Mike Williams
    Steel Contributor
    Apr 13, 2024
    It's impossible for us to know what processes are running on your computer or what network conditions hold. Contact Microsoft support. This is not Microsoft support
    • Renato_Pereira's avatar
      Renato_Pereira
      Brass Contributor
      Aug 02, 2024
      Hi Mike,

      that post is just a 'register' of the issue, I understand your point and also agree, but that issue is just for a few seconds and after that you can type normally.... It seams that the app just 'hang' for a short time...

      * Pls, don't get me wrong, If you are not MS employee, that post was not for you.