Forum Discussion
UPDATE: O365 E2 Grant Discontinuation effective October 1st
Dear Valued Partner:
On April 3, 2023, Tech for Social Impact, part of Microsoft Philanthropies, announced the final discontinuation of the legacy Office 365 E2 grant offer that was provided through the Web Direct channel. *
* It has come to our attention that due to a technical issue in the offer catalog system, subscriptions of the discontinued Office 365 E2 offer are incorrectly auto-renewing. To address this issue, Microsoft will disable Office 365 E2 subscriptions that have been incorrectly renewed.
This legacy plan was discontinued by Microsoft in 2013 and will no longer be supported.
The discontinuation of Office 365 E2 won’t affect any plans currently available in our nonprofit offer catalog, including 10 granted licenses of Microsoft 365 Business Premium, 300 granted licenses of Microsoft 365 Business Basic, and up to 2000 granted licenses of Office 365 E1 via Enterprise Agreement.
We’ll continue to provide discounts to nonprofits of up to 75 percent on many Microsoft 365 products.
• At the next renewal on or after October 1, 2023, customers subscribed to this legacy offer may renew into the Office 365 E1 plan, priced at USD $2.50 per user per month.
• Alternatively, customers can transition up to 300 of their users from the legacy Office 365 E2 nonprofit grant to the Microsoft 365 Business Basic nonprofit grant or can access up to 2000 granted Office 365 E1 licenses through an Enterprise Agreement.
Notifications were sent directly to the Global Admins and Billing Admins on April 3, 2023, and posted through the Tenant Admin Center Alerts.
If any nonprofit customers ask you about this outreach from TSI, please direct them to the Nonprofit Support team for further assistance.
Engage with your customer(s) and support them in making the right decision on what to do and supply the grant or discounted licenses that they need to replace the Office 365 E2 grant licenses.
Additional details available here: UPDATED: O365 E2 Grant Discontinuation Notice FAQs
3 Replies
Grace_Chang has something changed in regard to this - the following slightly ambiguous email has been sent out to a customer; reading the FAQ it reads that a grant could still be renewed prior to the start of October into E2 - and presumably for 12 months so in the example below from August 1 2023 to August 1 2024 but I have just been told by licencing support on querying it to clarify it that these grants (started pre-October) are being terminated immediately and data deleted after 90 days rather than just those erroneously actually auto-renewed after that date and that this FAQ published on September 21 2023 is thus presumably out date in point 1 and that the policy had changed!
As I am not totally tech-savvy, if we subscribe to the newer E1 version will our files automatically be transferred? If not, what do we do?
- Hi Michael
I believe so, you should just need to assign the new licences to all the users in place of the existing E2 ones and it should be seamless as they plans are basically functionality comparable as long as you don't remove the old licences before adding the new ones - there should be a "replace" option that should swap the licences.
