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JamesBradburne's avatar
JamesBradburne
Copper Contributor
Apr 23, 2020
Solved

You're missing out! Ask your admin to enable Microsoft Teams for XXXXXXXXXX.co.uk

Hi,

 

 I'm a systems admin and i'm trying to sign up for Teams free to support homeworking. When i try to login though i get the message - You're missing out! Ask your admin to enable Microsoft Teams for XXXXXXXXXX.co.uk - i understand that this means that our domain has been registered for 365 but i don't know who the administrator is if it's not me ! Is there a way i can find out who the administrator is?

 

Thanks in advance for any help or advice

  • We had this problem with a subdomain and support redirected me to this document and it solved my issue 🙂

    https://docs.microsoft.com/en-us/azure/active-directory/users-groups-roles/domains-admin-takeover

    https://docs.microsoft.com/en-us/microsoft-365/admin/misc/become-the-admin?view=o365-worldwide

3 Replies

  • 1, what is exactlly role for system admin? if you are the kind of admin for your Azure, create ticket for MS is always helpful
    2, try with web, if still failed like this, check the privilege for this account in Azure portal may helpful
  • Michel Bosch's avatar
    Michel Bosch
    Brass Contributor
    We had this problem with a subdomain and support redirected me to this document and it solved my issue 🙂

    https://docs.microsoft.com/en-us/azure/active-directory/users-groups-roles/domains-admin-takeover

    https://docs.microsoft.com/en-us/microsoft-365/admin/misc/become-the-admin?view=o365-worldwide

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