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"You don't have access to this file" (only) when opening files within Teams
When opening files within Teams I get the message "You don't have access to this file." even if I'm the owner of the files. I have seen the same issue accross multiple tenants/organisations. Opening...
- Same problem for some users in my organization. I solved this clearing the Teams cache. https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache
Same problem for some users in my organization. I solved this clearing the Teams cache. https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache
- Hi rfavini
Clearing the cache does fix the problem, but this is not an effective solution for an entire organisation.
Thanks anyways!- Hi bookkeeper92, for now it seems to work for us but if I have updates I will inform you. Of course, it is to be applied on every client where the problem occurs and it could be challenging.
