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"With your calling license, you can only call people within your organization. Talk to your IT admin
My organization has A5 license with Audio Conferencing, my users is able to make outbound calls to number from a Team Meeting; however, when a users tries to dial an outside number using the Calls op...
- As Ed mentioned, the Audio Conferencing only gives your end users to be able to have a dial in number to call into a conferencing service. For calling abilities you need a Phone System License (comes as part of A5) and either a calling plan (Domestic Calling Plan, or International Calling Plan) or Direct Routing, which doesn't require a license, but has additional details.
https://docs.microsoft.com/en-us/MicrosoftTeams/calling-plans-for-office-365
As Ed mentioned, the Audio Conferencing only gives your end users to be able to have a dial in number to call into a conferencing service. For calling abilities you need a Phone System License (comes as part of A5) and either a calling plan (Domestic Calling Plan, or International Calling Plan) or Direct Routing, which doesn't require a license, but has additional details.
https://docs.microsoft.com/en-us/MicrosoftTeams/calling-plans-for-office-365
https://docs.microsoft.com/en-us/MicrosoftTeams/calling-plans-for-office-365
jangliss This is also very helpful and may resolve the issue:
https://docs.microsoft.com/en-us/microsoftteams/assign-change-or-remove-a-phone-number-for-a-user
If a phone number is not assigned it woon't work, either.
