Forum Discussion

CharlieArellano's avatar
CharlieArellano
Copper Contributor
Apr 23, 2020
Solved

Why Teams is slowing down my Mac?

It's been a while since I've been having issues with my MacBook Pro 16" performance while using teams for example in a call or in a live event, and I can't even think of having the app open while edi...
Activity
best practices
microsoft teams
  • ChrisAnders1969's avatar
    ChrisAnders1969
    Sep 16, 2020

    2 of my colleagues mine experienced warped MAC batteries (and cases) as a result of their machines overheating - caused by Teams. Indication is fan staying on for a long time (all day?) which cant be healthy.  Im told the solution they found (probably through online search) was to change the setting in Teams to disable GPU hardware acceleration. Worked for me! KHartman 

KHartman's avatar
KHartman
Copper Contributor
Sep 02, 2020

I have the same issue. My mac is newer and it flies. I use graphics programs all day long with no problem. However, on a Teams call I can't do anything. I've disabled incoming and outgoing video and it makes very minimal difference. I've used tools to clean everything up for optimal performance and it's still not good. This makes it nearly impossible for me to present to my team on teams. Any suggestions on how to fix this are greatly appreciated. 

  • ChrisAnders1969's avatar
    ChrisAnders1969
    Copper Contributor
    Sep 16, 2020

    2 of my colleagues mine experienced warped MAC batteries (and cases) as a result of their machines overheating - caused by Teams. Indication is fan staying on for a long time (all day?) which cant be healthy.  Im told the solution they found (probably through online search) was to change the setting in Teams to disable GPU hardware acceleration. Worked for me! KHartman 

    • RebeccaBlu's avatar
      RebeccaBlu
      Copper Contributor
      Jun 19, 2023

      ChrisAnders1969 

       

      I have a 2016 MacBook Air. May I ask if these issues are only limited to MBP? I was considering a new MBP15

       

      my problem is PowerPoint files shared on Teams for other remote collaborators. Edits display perfectly in my iPad but on my Mac it’s like I changed nothing. 

      Last presentation I uploaded 10 hours ago but seems nothing is refreshing. 

      I pay for my Microsoft office licence  that I’m obliged to have for work. 

      Problems only appear on my Mac but too fiddly to edit PowerPoint via iPad 

       

      thanks for any help 

       

    • KHartman's avatar
      KHartman
      Copper Contributor
      Sep 16, 2020
      Thanks ChrisAnders1969. I went ahead and changed my settings. Fingers crossed this helps!
      • sl8ed's avatar
        sl8ed
        Copper Contributor
        Sep 25, 2020

        ChrisAnders1969

        Thanks for your input. This has been bugging me for ages. In my case I unchecked the box for "disable GPU hardware acceleration" and it transformed TEAMS immediately. Lag completely gone. Temperatures back to normal. CPU usage down from 100%+ to <5%!!!!! 

        One thing to mention is that I use an external monitor.

        Thanks

Resources