Forum Discussion

cvanaxel's avatar
cvanaxel
Brass Contributor
May 03, 2020
Solved

Why is this still not rolled out?

Microsoft Teams - Teams/Skype Consumer chat and calling interop
Enable Teams and Skype for Consumers users to chat and make VoIP calls to each other
Featured ID: 53935
Added to Roadmap: 7/30/2019
Last Modified: 3/31/2020
Tags: Worldwide (Standard Multi-Tenant), General Availability, O365, Microsoft Teams
Release: Q1 CY2020

15 Replies

  • cvanaxel Hello, I just received a message from Microsoft that the feature has been withdrawn to the development stage as per the roadmap.

    • cvanaxel's avatar
      cvanaxel
      Brass Contributor
      But is really stupid if you rollout for a lot of customers and some don’t get the feature. It is really a insult and also almost discrimination.
      • ChristianBergstrom's avatar
        ChristianBergstrom
        Silver Contributor

        cvanaxel Hi Clinton, just received this update from MS.

         

        "Apologies for the delays experienced in the full implementation of this feature, but be informed that the product team is considering this feature to work and also efficiently, so any concerns that will negatively affect the customer's tenants worldwide if rolled out has to be mitigated before the final release, hence the change in status. Be rest assured that this feature will be released, and we will definitely update all our customers, this is also possible to be done gradually to tenants."

    • cvanaxel's avatar
      cvanaxel
      Brass Contributor
      What did you enroll org-wide = Teams Only? What or your settings?
      • Mitchell Bakker's avatar
        Mitchell Bakker
        Steel Contributor
        I’m on Teams-Only mode.
        I can test it on another tenant tomorrow, that one is still on a coexistence mode, and let you know the outcome.

        I think it will not work as any other mode is still using SfB, so only on teams-only mode will make the proper connection to Skype consumer.
  • cvanaxel Hello, our policy is preventing us from enable the 'Skype Consumer' feature so I cannot confirm if it's working or not. You've checked the available config using admin center or PowerShell? https://docs.microsoft.com/en-us/microsoftteams/teams-skype-interop#set-whether-teams-users-can-communicate-with-skype-users

    • cvanaxel's avatar
      cvanaxel
      Brass Contributor
      We did and it is not working. So it is probally not rollout but what is more disappointing. They don’t even take the time to tell customers it is postponed or something.
      • ChristianBergstrom's avatar
        ChristianBergstrom
        Silver Contributor

        cvanaxel Sorry to hear that. It certainly isn't the first time if that's the case (e.g. available config in PowerShell but not rolled out on tenant).