Forum Discussion
Why is my teams recording at such a low resolution?
Hi Everyone, I have been doing a few web demonstrations at work and use teams as our main way to connect with customers over video. Last week, I did a web meeting and recorded the session, and the ...
Hi saramarshall We've seen comments like this one in the past and the troubleshooting suggestions posted in our Answers.microsoft.com tech support site include:
1. Record meetings using Teams Web App and then check whether the quality is increased
2. Let another participant record the meeting to see the result.
3. Switch to another network connection like different Wi-Fi and try again.
Does anyone else in the community have a response to help Sara?
- Hi Therese,
We have tried all of your suggestions. The quality of the video is still poor - it seems that the frame rate is only coming through on the recordings at 15 frames per second. Is there any way to increase this?
