Forum Discussion

Erik Wettergren's avatar
Erik Wettergren
Iron Contributor
Nov 09, 2021

Why does my team icons and avatars disappear?

Sometimes (completely randomly it seems to me) all teams icons, channel icons and user icons/avatars in Teams gets replaced by generic grey versions.  can anyone explain why and what to do about it?


1 Reply

  • Yeah, happens. Best guess - it's because of client cache updates, which obviously can be handled better. Then again, it's been 4 years since launch and I still see "unknown user" all the time...