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martin_mcglade's avatar
martin_mcglade
Copper Contributor
Jan 24, 2020

Who Bot - Card Information

Hi all, 

 

The Who bot is not showing all the O365 profile information of a user.

Is there somewhere I can allow fields like address and phone number? I am only able to view Name & Job Title

Thanks All.

  • Jeff Bell's avatar
    Jeff Bell
    Copper Contributor

    martin_mcglade did you get an answer to your query? I am also after the solution. Our org just turned off Skype and the Who bot is a perfect solution to find people's details quickly, except it is not showing the mobile number field. Given that we are now all working from home, the land line is very rarely used. 

    • AlPage's avatar
      AlPage
      Copper Contributor
      Hi Jeff, Any success in finding more info/support on WhoBot? I'm a bit discouraged implementing this app due to the lack of documentation on the internals. Hoping maybe you could share any success stories.
      • Jeff Bell's avatar
        Jeff Bell
        Copper Contributor

        AlPage I haven't been notified of any updates. We are currently looking at the fields that are being pulled into the bot and potentially manipulating them at the source to show the mobile field. 

  • YvonneTL's avatar
    YvonneTL
    Copper Contributor

    martin_mcglade 

     

    Did you ever get the answers to your question? I'm struggling to figure out where WhoBot is pulling the 'Who knows about' data from as I can't find those fields in Azure profiles and gave Delve a go but it doesn't seem to be pulling from there.  

    • bachten's avatar
      bachten
      Copper Contributor

      ChrisHoardMVP 

      I also have this issue.   I see the info entered into Azure AD, and that information is queried by the Who Bot and responds properly.  But I am also specifically looking to see that "who knows about" function and assumed this would search the additional project, skills, expertise and interest tabs our users have filled out in Delve, but that appears to not be the case.   

       

      Any clue would be helpful on how to make this Who-Bot work better would be great.

       

      • PKeller80's avatar
        PKeller80
        Brass Contributor

        I am wondering the same thing.  I added phone number, job title, and department yesterday.  However only some of them shows the correct information and some show no info at all.  I would love to know how to make Who bot work better.  bachten 

    • martin_mcglade's avatar
      martin_mcglade
      Copper Contributor

      Hi ChrisHoardMVP,

      Thanks for replying. I've had a look in the Azure Portal and have the contact info populated.

      Would there be an issue is the Identity Source is from Windows Server AD?

       

      Thanks

       

      Martin

       

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