Forum Discussion
martin_mcglade
Jan 24, 2020Copper Contributor
Who Bot - Card Information
Hi all,
The Who bot is not showing all the O365 profile information of a user.
Is there somewhere I can allow fields like address and phone number? I am only able to view Name & Job Title
Thanks All.
- Jeff BellCopper Contributor
martin_mcglade did you get an answer to your query? I am also after the solution. Our org just turned off Skype and the Who bot is a perfect solution to find people's details quickly, except it is not showing the mobile number field. Given that we are now all working from home, the land line is very rarely used.
- AlPageCopper ContributorHi Jeff, Any success in finding more info/support on WhoBot? I'm a bit discouraged implementing this app due to the lack of documentation on the internals. Hoping maybe you could share any success stories.
- YvonneTLCopper Contributor
Did you ever get the answers to your question? I'm struggling to figure out where WhoBot is pulling the 'Who knows about' data from as I can't find those fields in Azure profiles and gave Delve a go but it doesn't seem to be pulling from there.
- Hi martin_mcglade
Is this information within the user in Azure AD? https://portal.azure.com/. If it isn't maybe this is what is causing it. Log on > Azure > AD > Users > Select user > Profile
Let me know how you get on?
Best, Chris- bachtenCopper Contributor
I also have this issue. I see the info entered into Azure AD, and that information is queried by the Who Bot and responds properly. But I am also specifically looking to see that "who knows about" function and assumed this would search the additional project, skills, expertise and interest tabs our users have filled out in Delve, but that appears to not be the case.
Any clue would be helpful on how to make this Who-Bot work better would be great.
- martin_mcgladeCopper Contributor
Hi ChrisHoardMVP,
Thanks for replying. I've had a look in the Azure Portal and have the contact info populated.
Would there be an issue is the Identity Source is from Windows Server AD?
Thanks
Martin