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Middha's avatar
Middha
Copper Contributor
Dec 12, 2019

while users are on a call or MS Teams meeting, they still continue to get calls from other users.

Hello All, I have a question that while users are already on a call or MS teams meeting, they continue to get the calls from other users. I want to know if this is the default feature of MS teams or...
microsoft teams
  • LinusCansby's avatar
    LinusCansby
    Dec 12, 2019

    Hi,

     

    This is the default behaviour in Skype for Business too. I would say that you have three option. 

     

    1) Get used to it and educate users about it. It is useful if you are waiting for an important call.

     

    2) Change your status to "Do not disturb" and you will not get any calls.

     

    3) Activate Busy on Busy in the Calling policy.

    https://docs.microsoft.com/en-us/microsoftteams/teams-calling-policy

     

LinusCansby's avatar
LinusCansby
MVP
Dec 12, 2019

Hi,

 

This is the default behaviour in Skype for Business too. I would say that you have three option. 

 

1) Get used to it and educate users about it. It is useful if you are waiting for an important call.

 

2) Change your status to "Do not disturb" and you will not get any calls.

 

3) Activate Busy on Busy in the Calling policy.

https://docs.microsoft.com/en-us/microsoftteams/teams-calling-policy

 

  • Middha's avatar
    Middha
    Copper Contributor
    Dec 13, 2019

    LinusCansby 

    Thanks for the information. Really appreciated.

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