Forum Discussion
Middha
Dec 12, 2019Copper Contributor
while users are on a call or MS Teams meeting, they still continue to get calls from other users.
Hello All, I have a question that while users are already on a call or MS teams meeting, they continue to get the calls from other users. I want to know if this is the default feature of MS teams or...
- Dec 12, 2019
Hi,
This is the default behaviour in Skype for Business too. I would say that you have three option.
1) Get used to it and educate users about it. It is useful if you are waiting for an important call.
2) Change your status to "Do not disturb" and you will not get any calls.
3) Activate Busy on Busy in the Calling policy.
https://docs.microsoft.com/en-us/microsoftteams/teams-calling-policy
LinusCansby
Dec 12, 2019MVP
Hi,
This is the default behaviour in Skype for Business too. I would say that you have three option.
1) Get used to it and educate users about it. It is useful if you are waiting for an important call.
2) Change your status to "Do not disturb" and you will not get any calls.
3) Activate Busy on Busy in the Calling policy.
https://docs.microsoft.com/en-us/microsoftteams/teams-calling-policy
- MiddhaDec 13, 2019Copper Contributor
Thanks for the information. Really appreciated.