Forum Discussion
Which network is at fault? Local or the Client?
I've got a situation where User-A is joining a Teams Meeting hosted by Company-B. They join via the browser as an external guest since they're in different tenants, and User A states that their Teams...
imho you should start collecting the Teams log of User-A to see if any evidence.
You may refer to the MSFT article on how collect the logs: https://docs.microsoft.com/en-us/microsoftteams/log-files
Note: because User-A is accessing the meeting via browser (not via client) , you may need to collect also a Browser Trace from User-A