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aesposito1982's avatar
aesposito1982
Copper Contributor
Nov 28, 2023
Solved

when sharing Outlook Mail with Teams the Mail does not appear in right Channel

Hi everybody   when i have a mail in outlook i want to share it to teams with the "share in teams" button.   normally the mail with the attachment will be stored in the "general" tab in a directo...
  • Anonymous's avatar
    Anonymous
    Nov 29, 2023

    Helloaesposito1982 

    welcome to the Microsoft community, my name is Recep I'll be happy to help you today.

    I understand that when sharing Outlook Mail with Teams the Mail does not appear in right

    Channel, mails are stored in a directory called"EmailMessages_11_2023"

    Please note that when email arrives for a channel, Teams captures a copy in the SharePoint team site belonging to the team. Each channel has its own folder, and if messages arrive in the channel, they go into the Email Messages folder under the channel folder.

    That is, until February 5 when Microsoft changed how delivery works. Instead of creating copies in the Email Messages folder, a new folder called EmailMessages_2_2021 appeared in the channel folder (Figure 3). New messages received since are in separate folders created for each month.

     

     

    Figure 3: The EmailMessages_2_2021 folder appears in Teams

     

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