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Webinar not showing in teams
Hello all,
I need help! My webinar option is not showing in teams. Plus I cannot edit my registration link that I previously created.
Any information helps!
- did you try the web app? https://teams.microsoft.com/
- I have the same occurrence for myself and a few other colleagues in the organization.
And if I sign out of the Teams client and then sign in with a different account such as my own personal DEV tenant account then I get Webinars back in my Calendar options.
I find that Teams on the web works fine and the option for New Webinar is available there so I just have to recommend this to colleagues who are missing New Webinar in the windows PC client.
Some other things I have noticed...
If i enable public preview for my windows PC client then New Webinar appears again.
If i disable public preview for my windows PC client then "check for updates" several times eventually New Webinar disappears again in the client.
I have double checked Meetings Policy and I believe everything is correct and I can prove this because lots of colleagues have "New Webinar" available in their Teams PC client and yet there are a few that I have found that do not.
One last thing I am wondering about is whether the issue might be related to the current rollout of Webinars 2.0 from Microsoft. If they are rolling out the new webinar experience to a Tenant then could this cause disruption in who can see the "new webinar" button?
https://office365itpros.com/2022/11/07/teams-webinars-2-0/Thank you!
- You have to go to the calendar then click new meeting. Open the drop-down where it says require registration and chose everyone (for a public webinar). After that, you should see a text link to the view registration form you need to schedule a date and time again.
Regards,
Will mcastro2022Update - Another possible solution seems to be clearing the Teams cache. This resolved the issue for us as well: https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache#clear-teams-cache-in-windows
- lovetap! Thank you! I tried that as well.
- StaceeFrane
Microsoft
mcastro2022 You can also Report a Problem within the Teams app.
See attached screenshot. In the lower left hand menu, there is a question mark. This menu gives you the option of Reporting a Problem. Thank you. - did you try the web app? https://teams.microsoft.com/
- This worked for me as well.
- Thank you! DanWeber
- Thank you! That worked! May I ask where I can find my old webinars and where are the responses?
