Forum Discussion
Pete Horan
Apr 04, 2020Copper Contributor
webcam not working build 19592
My webcam does not work with Microsoft Teams. It works with other conferencing software like zoom or webex. It also work independently of Teams. I found some articles where people are having the same...
StevenC365
Apr 05, 2020MVP
Pete Horan In Teams, if you go to device settings can you ensure that the right camera is selected, sometimes people end up defaulting to the IR camera used by face unlock.
If not there it might be worth disabling the IR camera
1. Control Panel > System and Security > System
2. Click on Device Manager
3. Click on Cameras
4. Disable Surface IR camera Front