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mgarciaalster's avatar
mgarciaalster
Copper Contributor
Jul 30, 2019

We couldn't  switch you to

Hi, I have an issue with an user. He has two Teams tentants, the first one is a standard, and in the other tenant is a guest user. When he tries to switch to guest tenant, he get the error: "We couldn't  switch you to alsterlegal.com". He got the same error in desktop version and mobile version.

I've attached screenshot with the error. Someone  know how can fix it?

 

Image

Administrator
community
microsoft teams

2 Replies

  • mgarciaalster's avatar
    mgarciaalster
    Copper Contributor
    Jul 30, 2019
    same issue on web client. the guest invite was the second one. he always uses Teams with the main account (not guest)
  • adam deltinger's avatar
    adam deltinger
    MVP
    Jul 30, 2019
    Is it possible to ask the other org to remove him as a guest in AAD and redo the guest invite! Seems something went wrong!
    Just a couple of questions:

    Has it ever work for the user to switch to the org?
    Same issue on web client?

    Adam