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target-san's avatar
target-san
Copper Contributor
Aug 13, 2019

Volume fircibly adjusted on each call start

Hello,

 

I'm using USB headphones which work fine on 2% volume. The issue is, MS Teams forcibly adjusts volume to 20% each time I start call. Unfortunately this provides quite a bang to my ears. Is there some way to disable this "feature"?

 

Thanks

 

39 Replies

  • Nate_S's avatar
    Nate_S
    Copper Contributor

    I also regularly experience this after the latest Office 365 update.  Often times, we meet in a conference room with a phone, but use our laptops to share screens etc.  I mute my laptop and confirm it in sound settings, however teams still plays call volume through my laptop at 20%.  I have to go into the teams call settings and reduce call volume to 0.  All the while, my laptop is muted.

     

    This seems to be a significant bug if it is overriding OS settings.

  • target-san check this settings in Sound device properties. Teams might be raising the sound to 20% instead of lowering everything else by 80. Anyway, might be worth a shot to see if it stops doing it. 

     

    • bardeik's avatar
      bardeik
      Copper Contributor

      ChrisWebbTech  This did not do the trick for me, so still an issue. Why not allow to adjust the volume within teams somewhere?

      • ChrisWebbTech's avatar
        ChrisWebbTech
        MVP
        You need to go back a screen, then in the top right "Sound Control Panel" and in there the communication tab is where you can turn it off.
    • ccollalto's avatar
      ccollalto
      Copper Contributor
      Hi Chris, I was having this issue where getting into any Teams meeting would not make anything louder, but I could barely hear anyone else, as if Win or Teams were lowering the audio output despite everything being at 100% everywhere. Setting the option to "Do nothing" did the trick. Thank you for your time.
    • markwoodland1585's avatar
      markwoodland1585
      Copper Contributor

      Hello adam deltinger,

       

      Can you please update the link ( https://microsoftteams.uservoice.com/forums/555103-public/suggestions/34197352-volumehttps://kulak-lik.blogspot.com/https://k0rku3.blogspot.com/https://kom1k3.blogspot.com/https://gulunc3.blogspot.com/https://hiyeroglif3.blogspot.com/https://herif3.blogspot.com/https://serif3.blogspot.com/https://seftali3.blogspot.com/https://cilek3.blogspot.com/https://maydonoz3.blogspot.com/https://sogan3.blogspot.com/https://turut3.blogspot.com/https://izmail3.blogspot.com/https://cankan3.blogspot.com/https://sayat3.blogspot.com/https://kutuplar3.blogspot.com/https://buzdagi3.blogspot.com/https://inek3.blogspot.com/https://keci3.blogspot.com/https://koyun3.blogspot.com/https://kangal3.blogspot.com/https://sipsak3.blogspot.com/https://capkin3.blogspot.com/https://akkin3.blogspot.com/https://akin3.blogspot.com/https://kemgoz3.blogspot.com/https://kagizman3.blogspot.com/https://denklare.blogspot.com/https://gitgel3.blogspot.com/https://gelgit3.blogspot.com/https://zipkin3.blogspot.com/https://raket3.blogspot.com/https://hirka3.blogspot.com/https://gomlek3.blogspot.com/https://zibin3.blogspot.com/https://zarar3.blogspot.com/https://kazanc3.blogspot.com/https://hissedar3.blogspot.com/https://kaporta3.blogspot.com/https://buldok3.blogspot.com/https://mazot3.blogspot.com/https://susam3.blogspot.com/https://kocan3.blogspot.com/https://uzum3.blogspot.com/ ) please? It gives error when I click it.

       

      Thanks in advance.  

    • khouseal's avatar
      khouseal
      Copper Contributor
      Still broken. Join a call and volume goes to 100% every time. Set volume to 50% as I'd like and it's fine. Get another call thirty seconds later and Teams forcefully sets my headset volume back to 100% so I have to adjust the volume back to 50% again.

      This is absurd.
    • TechNews4U's avatar
      TechNews4U
      Copper Contributor

      adam deltinger 

      i still have the problem that when starting a meeting in team the volume is set at 100% and therefore much too loud for the headphones. Is there any help?

       

      • DGong's avatar
        DGong
        Copper Contributor

        I am experiencing the same issue. If I go to the "Windows Settings" for "App volume and device preferences" and adjust the volume settings for the "Microsoft Teams" apps, it will quiet the Bluetooth call volume. However the next time I make a phone call it's back to 1000% call volume and it hurts my ears. There isn't even a volume control or keyboard short cut command in "Microsoft Teams" so I have to dig through my "Window's Settings" to temporarily fix this for the call I'm currently in but if I make or receive another call it switches back to 1000% call volume.

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