Forum Discussion
Video Share is disabled by the Administrator
- Jul 09, 2020
Allan thank you Allan for posting this and for doing the legwork to figure out the exact set of circumstances that break video sharing for guests. I used your notes, and reproduced the situation exactly as you wrote it out. I confirmed that if a Guest uses web client to join meeting, and they connect to the meeting BEFORE the Organizer does, Video Sharing will show as disabled by the Administrator. If the Guest joins AFTER the Organizer starts the meeting, then Video Sharing works great. We will advise our users to simply end the meeting and then immediately rejoin (Microsoft gives you a rejoin button after you end the call).
I reported this 'bug' to Microsoft 365 as well.
Hi Allan
For the issue can you please check with the Office 365 Admin to check the setting on the Teams Admin Portal in the following location
Teams Admin Center > External Access > Guest Access > Meeting > Allow IP Video > Turn On
The above setting must be on for the Guest Access to share the Video in the Teams Meeting.
With Regards,
Satish U
- ezavalaJul 08, 2020Copper Contributor
Hi, Has there been any resolution to this? The only workaround we have found is to change the "meeting options" to restrict users who can bypass the lobby. This forces the guest to sit in a lobby until they are admitted in.
Unfortunately, you must make this change every time you create a new meeting, so it would be best if this was fixed by default.
I can confirm that the setting you suggested does NOT fix this issue.
Please let me know if there is a setting I'm missing.
- AllanJun 16, 2020Copper Contributor
RealTime_M365 This was the first thing that I confirmed that it is on. I believe if it wasn't then video would never work.