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pmoffe's avatar
pmoffe
Copper Contributor
Jun 18, 2020

Video not working when initiating a call

If I initiate a video call with a user, I cannot see their video. They can see mine, and I can see myself. If I click on another part of the app (e.g. Activity or Teams) and their video shrinks to th...
Calling
microsoft teams
pmoffe's avatar
pmoffe
Copper Contributor
Jul 13, 2020

For what it's worth, I updated my client to 1.3.00.18164 today and made a video call. It worked as expected. I'll update this thread if something changes. 

  • mxoff's avatar
    mxoff
    Copper Contributor
    Jul 13, 2020
    Thx for the update. I did you get this latest release ? The one available for direct download from Microsoft website is stil the older 1.3.00.15561 😞
    • pmoffe's avatar
      pmoffe
      Copper Contributor
      Jul 13, 2020

      mxoff I selected "Check for updates" in the app.

      • mxoff's avatar
        mxoff
        Copper Contributor
        Jul 13, 2020

        pmoffe I tried that, but it says "We will check and install any updates while you continue to work."

        I may just take a few days for the new version to propagate to all users.
        Can't wait to see if it fixes this issue.

        Thank you for the reporting.

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