Forum Discussion
pmoffe
Jun 18, 2020Copper Contributor
Video not working when initiating a call
If I initiate a video call with a user, I cannot see their video. They can see mine, and I can see myself. If I click on another part of the app (e.g. Activity or Teams) and their video shrinks to th...
nakack
Jul 09, 2020Copper Contributor
Same issue
Intermittently, when I initiate a video call, I do not receive the other participants video or screen share
if I receive the call, this all works
OS: macOS Catalina 10.15.5 and macOS 10.14.6
Teams: 1.3.00.15561
Web client version (tested using Chrome) works fine when initiating a call