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joshthejosh
Copper Contributor
Jul 10, 2020
Solved

Video has included all participants

Hope you guys can help, 

 

 

I just conducted an interview with an external contact. There were three people in total in the chat, with the interviewee and I talking whilst the other had her camera and microphone off. 

 

I went into full screen and recorded, but it has included a black box where the person who wasn't on camera has been included in the recording. 

 

Is there anyway I can now get the footage of just the two of us? I haven't had this issue on other software and she wasn't on the screen at the time. 

 

Hope you can help!

  • That’s how it works today! The cloud recording records the meeting how it looks overall! If you pinned a video stream etc it doesn’t consider this! There’s nothing you can do here except editing the meeting video afterwards

1 Reply

  • That’s how it works today! The cloud recording records the meeting how it looks overall! If you pinned a video stream etc it doesn’t consider this! There’s nothing you can do here except editing the meeting video afterwards

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