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Cam_Brown's avatar
Cam_Brown
Copper Contributor
Feb 10, 2020

Video call on IOS app for iPad

I had my first meeting through Microsoft Teams the other day, I was using the MT IOS App on iPad, I could hear the other person, and I could see them, but they could not see me, and I could not find t...
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  • Cam_Brown's avatar
    Cam_Brown
    Copper Contributor
    Feb 10, 2020
    Hi Chris, thanks for your reply. Unfortunately I believe this solution works for desktop Microsoft Teams applications, however the steps and subsequent settings options mentioned in the article are not available on MT iOS mobile app for iPad.
    Cheers,
    Cam
    • ChrisHoardMVP's avatar
      ChrisHoardMVP
      MVP
      Feb 10, 2020
      Ugh, sorry Cam you right. Doesn’t look like there is a test call functionality in IPad. I thought there may be being a larger UI.

      In that case,

      1.) Later today I will raise a uservoice here for the functionality

      https://microsoftteams.uservoice.com/

      I will PM you when I have raised it

      2.) I would recommend test calling or a meeting within your business to test the camera settings. If you don’t have another user within your business then a colleague within another organisation who uses Teams would suffice. Once it is setup and working then it should persistently work for all future calls/meetings.

      Hope that answers your question!

      Best, Chris
      • Spray50's avatar
        Spray50
        Copper Contributor
        May 19, 2020

        Dear ChrisHoardMVP 

        I am unable to make video calls and connect to the contact from my iPad. Also not able to receive calls but see missed call notifications.

         

        Can you please guide me ?

        Thanks

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