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hardingam's avatar
hardingam
Copper Contributor
Jun 24, 2020

Using mailto in posts

Every once in a while I would like to post a message in a team with the email address of someone to contact for more information. If they're in the group I can do this very easily using @... However, if they're out of the group I would like to put a hyperlink in. In Outlook this can be achieved using Ctrl+k and using mailto: for the link.

 

This method doesn't work for me in Teams. I get an error message saying it's invalid.

 

Has anyone succeeded in putting an email link in a post or is that functionality not available within Teams?

  • JenMicrosoft1's avatar
    JenMicrosoft1
    Copper Contributor
    It's 2024 and I still can't do this (PC/Windows). When I try to add the link with mailto: syntax, Teams tells me it's an invalid link. If I CTRL+K, then I can add a mailto: address and Teams automatically appends http://, but it still doesn't work.
    The user I'm trying to link to is in the company Outlook address book, just not the specific Teams group where I'm referencing him. Why is this so hard?
    I've tried accessing the 2 links to uservoice provided in this chain, but they're both 404/not accessible anymore.
    And does anyone at Microsoft care that people have been asking for this for 4 years? SMH
  • Drarelle's avatar
    Drarelle
    Copper Contributor

    hardingam 

    Update on this for anyone still looking, a couple solutions(tested on Mac):
    mailto:// is now mailto:blahblah@ blah.org
    Copy & paste from Outlook(Desktop) will remove the mailto:

    Both of these options work in Teams.

    • ericgducharme's avatar
      ericgducharme
      Copper Contributor

      Drarelle We are still unable to change the display text, however, which was mentioned in the comments.

       

      I would like the ability to write something like, "Contact me here, here or here" and each "here" have had a different hyperlink to my phone number, my email address and my teams chat link.

  • pspung's avatar
    pspung
    Copper Contributor

    This nipped me to today, and the uservoice link results in 404 not found.

     

    Any suggestions on how to upvote adding support for mailto links in Teams posts?  Thanks, Peter

  • In embedded web views in a Teams app, mailto links work on desktop but not mobile. I get a "Please try again" message without further context. Terrible user experience.

  • jeffholton's avatar
    jeffholton
    Copper Contributor

    hardingam I am able to paste the link into a post from another source, but I am not able to create the link in the post editor in Teams. Also, once I have pasted it, I am not able to edit it. (I can, however, delete it, and then re-paste it again.)

    Links, when created in Teams, must start with https, apparently. 

    I agree that they should allow the creation of links beginning with mailto.

    • John_Barnes's avatar
      John_Barnes
      Brass Contributor

      Why does every group within Microsoft seem to reinvent the wheel instead of reusing things components that have already been built.  I know they are starting to do some of that across the Office products but **bleep** this is just stupid that you can't use a mailto link!  I wonder how much time it took them to decide on how they wanted to do that instead of working on other features?

       

      Upvoted on uservoice

  • Hi hardingam

    I have opened a uservoice for you here

    https://microsoftteams.uservoice.com/forums/555103-public/suggestions/40756333-render-email-hyperlinks-in-desktop-web-client

    It works in the mobile client, but can't get it to place dice in the desktop or web. There ought to be a consistent experience across the apps. Mailto: doesn't work, hyperlinked under formatting doesn't work, html etc.

    So would recommend voting to push it up the agenda. Once you vote you will be notified if it gets picked up from Microsoft

    Best, Chris
    • pspung's avatar
      pspung
      Copper Contributor
      Thanks for opening and posting this, Chris. Does the link now result in a 404 error for you, also? I'd like to upvote this somehow. Thanks, Peter
      • pspung's avatar
        pspung
        Copper Contributor
        In a recent Teams chat with a teammate, an email address typed in was converted to a mailto link by prefixing with mailto:. So maybe this is moot now?
    • hardingam's avatar
      hardingam
      Copper Contributor

      Thanks, ChrisHoardMVP. I've upvoted your suggestion. Seems an obvious thing to include to me but perhaps you and I are in the minority?

       

      Anthony.

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