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Users do not see teams i add them to through admin center
Hello everyone, New to teams.I'm trying to create all my teams through the admin center and add the users, so when they log in they are already set up. The thing is that they don't. Is there some...
- That’s great thanks chrkon
It sounds a lot like propagation or its an issue with the TAC. I would wait a day and if they are still not there raise a ticket to support.
In the meantime I would create them in the client. It is well known that it takes - I think - up to 24 hours when creating and deleting with the Graph API so this could be the same hence to wait out a propagation time. If it’s still not there it’s looking more like an issue which will need to go to the support team.
Hope that answers your question
Best, Chris
Hi chrkon,
A few questions
- How long ago did you create them?
- Have you tried the alternate way of creating them via the Teams client? Is it the same or can they see them?
- Did you create them as public or private Teams?
- Can your users log in to Teams.microsoft.com and see them in the web client
I would say that it is likely propagation time and to wait a day to see if they show up. In addition there was an issue with Teams yesterday which may have an impact.
Let me know how you get on
Best, Chris
A few questions
- How long ago did you create them?
- Have you tried the alternate way of creating them via the Teams client? Is it the same or can they see them?
- Did you create them as public or private Teams?
- Can your users log in to Teams.microsoft.com and see them in the web client
I would say that it is likely propagation time and to wait a day to see if they show up. In addition there was an issue with Teams yesterday which may have an impact.
Let me know how you get on
Best, Chris
- How long ago did you create them? I did it yestarday but i was unaware of the problem you mention
- Have you tried the alternate way of creating them via the Teams client? Is it the same or can they see them? This one works smoothly
- Did you create them as public or private Teams? Private
- Can your users log in to Teams.microsoft.com and see them in the web client I will check this out
The exact same thing happens when i delete a team. I created one on the client, the user is able to access it but when i delete the team through the admin center it is still there.
- That’s great thanks chrkon
It sounds a lot like propagation or its an issue with the TAC. I would wait a day and if they are still not there raise a ticket to support.
In the meantime I would create them in the client. It is well known that it takes - I think - up to 24 hours when creating and deleting with the Graph API so this could be the same hence to wait out a propagation time. If it’s still not there it’s looking more like an issue which will need to go to the support team.
Hope that answers your question
Best, Chris