Forum Discussion
Users are not showing up when attempting to add them as member in Teams
We have been running into this issue over and over again... When a user is trying to add new members to their Team, users names are not populating. These users do have access to Teams. When...
I haven't seen it happen with adding users to Teams, but I've seen it happen time and time again where people will put their cursor and type in a name in the top Command bar / Search bar in Teams to start a new chat with someone and they won't populate here. Unless you've recently chatted with a person that's the only time you will see that, and people think that's how you chat, when you really need to either use @personame in command bar or click the new chat icon.
If the users are actually in editing a team and trying to add members and they are missing there, then the only thing I can think of that it could be is information barriers being setup: https://docs.microsoft.com/en-us/microsoftteams/information-barriers-in-teams
You could also have user sign out and back in to refresh cache as I guess that could possibly be causing it.
If the users are actually in editing a team and trying to add members and they are missing there, then the only thing I can think of that it could be is information barriers being setup: https://docs.microsoft.com/en-us/microsoftteams/information-barriers-in-teams
You could also have user sign out and back in to refresh cache as I guess that could possibly be causing it.